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I am an assistant manager and have an employee that constantly lies about the meetings I have with them. For example I spoke with them in the office about letting someone know when they go on break so that the department can be covered when they are on break. They then tell our boss that I talked to them on the sales floor in front of people. This is just one instance but every time I talk to them and relate it to the boss the lying person always has a different story usually something bad about me.
How do I protect myself against this? I do not want a discrimination or harassment allegation against me cause this would hurt my chances for promotion.
Also this employee has never liked me in the past. I have worked hard to improve the relationship by complimenting them and acknowledged good aspects of their work performance.
I am scared they will use the hotline to complain about me.
My own thoughts are to always have a second manager present when I speak with them, but this is not always possible.
Document, document, document. Send out an e-mail of the items to be covered in the agenda. If it's a daily meeting, hand out an agenda in bullet point form and do not stray from the agenda. Hang on to EVERYTHING.
You can also type up the your notes on the meeting and after your done speaking with the employee have them read the notes and initial at the bottom. Be sure to include the place where your meeting is being held and that it is a private meeting.
Keep a paper trail of EVERYTHING you do with this employee. Have them sign a paper that includes the gist of what was discussed in every meeting. If they go to your boss and still lie about what was discussed in the meeting, present the paper they signed to your boss.
Or as the other poster said, send them an email and have them respond back to it.
I agree with the confirmatory email. When the meeting is over you simply send the employee (cc'd to the boss) an email documenting everything which was gone over in the meeting and advising that if they have any issue with anything said they should reply to you in writing within 24 hours. So easy.
Retail?
E-mail may not be a viable option.
If you can't have a 2nd member of management present then find out from your boss if it's ok to simply have another employee sit in on the meeting as a witness. Other than that your best bet is to wait to talk to the employee until you can have another manager present.
I have a $30 digital recorder. Leave it on the desk, have the meeting, It will record over 1800 hours, so you can keep it for quite a while. That stops a lot of he said she said problems.
I have a $30 digital recorder. Leave it on the desk, have the meeting, It will record over 1800 hours, so you can keep it for quite a while. That stops a lot of he said she said problems.
In many states, it's against the law to record a meeting without the other party's consent.
Document and always try and have another manager present to CYA. GL
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