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I work for a huge F500 company. We do an EOS annually.
This year, I've never seen this happen before, the results of the survey showed some discontent in a number of areas.
Management then held meetings with all of us worker drones, to determine and drill down on what precisely, of the issues, that scored poorly, what are the precise issues, and then an action plan to address some of those issues.
Has anybody ever seen this before? Does it matter in the end?
When you work for a huge company, sometimes it feels like there are thousands of left hands that don't know what the thousands of right hands are doing.
One of the items they scored poorly on, there are decisions made by higher ups that effect the daily processes of us worker drones. Mostly there is never any explanation, and mostly, these decisions, don't make a lot of sense, and cause problems. There is never any follow through as to the why's, and what can be done to change it, and so forth.
That, was one of the issues covered, and an action plan said to be put into place, as to follow through.
Anybody ever seen this before?
It almost makes me "hopeful" and I sure wouldn't want my hopes to be dashed.
They did this at my last job. In fact, I think they do it every year. And no, it made no difference whatsoever. The results were even made public and mentioned in the newspaper, but it changed nothing. Just lip service.
The entertaining part is watching the people responsible act surprised at the results and pretend to give a crap.
My former employer, an F500 company, had lousy BES results in 2011 and 2012. In each of those years, senior management dismissed the areas of weakness as simply being "beyond their control". Then in 2013, they changed the test provider. The substance of the questions did not change, only in some cases the way the questions were asked. Again in 2013, the results were lousy but then management said it was "tough to draw conclusions" since the test had only just been changed - like the employees were not smart enough to see through the results.
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We are only about 2,000 employees, but had one of those surveys that revealed a lot of problems in communication between departments. Many steps were taken to work on it, and 3 years later another survey indicate the same major issue, though not quite as bad. I would think that in any organization some problems are going to exist and be hard to eliminate, more so for bigger companies.
If your management was not taking it seriously, they would have deleted the results and not given it a second thought. The fact that they're digging deeper shows they are taking it very seriously.
I've seen them, one time in the six years I've been there, report the results, but no further solicitation of opinion was sought, nor was there any discussion of implementing anything to address anything mentioned.
This time, there were several meetings, where the rank and file got to speak up a little more (surveys can be so vague), and elaborate on what were the specific issues. What might the rank and file like to see improved, and how.
I found it interesting, if not a little bit hopeful.
We do those where I work. Nobody believes they are anonymous since we do them on our work computers and we are each assigned a special code to take the surveys, so most people just give "5"s for everything.
We do those where I work. Nobody believes they are anonymous since we do them on our work computers and we are each assigned a special code to take the surveys, so most people just give "5"s for everything.
The Hussein election M.O.
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