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Old 04-07-2015, 11:50 AM
 
Location: Tennessee
21,031 posts, read 15,325,769 times
Reputation: 23861

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So I just got back from Arby's and there was an older man at the register who was obviously flustered by how busy it was and how many people were using coupons. He was struggling to input the coupons and had to get another employee to help. Another guy was saying to "get a milkshake" and someone else yelled out they were short four people.

One person got in another's face after another couple of minutes and the customers started staring. No one came to blows, but it was an ugly scene. I know they're stressed, but getting in a loud argument in front of customers just makes their day worse.

Do you think low wage employees are more likely to get stressed and argue like this than professional employees?
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Old 04-07-2015, 12:11 PM
 
Location: Metro Detroit, Michigan
11,920 posts, read 13,264,394 times
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You get what you pay for. I would be stressed too.
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Old 04-07-2015, 12:15 PM
 
Location: Ontario, NY
2,592 posts, read 5,891,912 times
Reputation: 2493
Quote:
Originally Posted by Emigrations View Post
Do you think low wage employees are more likely to get stressed and argue like this than professional employees?
I would have to say yes. People earning lower wages tend to be less education / less experienced in the work force, thus are more likely to lead to unprofessional behavior. Being short staffed and under paid doesn't help matters any.
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Old 04-07-2015, 12:15 PM
 
Location: Los Angeles County
11,080 posts, read 9,014,190 times
Reputation: 29039
I wouldn't do that job for 5x what it pays.
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Old 04-07-2015, 12:29 PM
 
9,110 posts, read 3,718,308 times
Reputation: 13413
my guess is partly both type of job and their personality. they might be working there because they couldn't handle hard problems.

everyone says they would work hard for a higher paying job but if that is their work ethic, they would work equally hard at the lower paying job too.
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Old 04-07-2015, 01:24 PM
 
Location: East of Seattle since 1992, originally from SF Bay Area
28,438 posts, read 50,681,531 times
Reputation: 28726
Yes, it's unlikely that these employees have had extensive experience and training in managing multiple priorities, or problem solving. Paying them $15/hour won't improve that.
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Old 04-07-2015, 01:48 PM
 
16,724 posts, read 13,694,695 times
Reputation: 40996
Quote:
Originally Posted by Emigrations View Post
So I just got back from Arby's and there was an older man at the register who was obviously flustered by how busy it was and how many people were using coupons. He was struggling to input the coupons and had to get another employee to help. Another guy was saying to "get a milkshake" and someone else yelled out they were short four people.

One person got in another's face after another couple of minutes and the customers started staring. No one came to blows, but it was an ugly scene. I know they're stressed, but getting in a loud argument in front of customers just makes their day worse.

Do you think low wage employees are more likely to get stressed and argue like this than professional employees?
They were stressed because they were short four people. It has nothing to do with the pay.
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Old 04-07-2015, 01:52 PM
 
Location: HoCo, MD
3,917 posts, read 7,555,368 times
Reputation: 4155
Common? I'd say not in general. But relatively speaking, probably more common than in a professional setting given the gap in education/experience (and as always, with exceptions).

That said, I've only seen one episode of an employee going ballistic on a colleague. And that was in a professional environment (albeit not in front of clients).
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Old 04-07-2015, 01:56 PM
 
213 posts, read 200,252 times
Reputation: 886
White collar workers just silently seethe and then burn down the whole building
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Old 04-07-2015, 03:18 PM
 
Location: CA
595 posts, read 970,320 times
Reputation: 347
I'd be constantly stressed to be doing fast food, let alone short staffed on any day. I'd be constantly stressed to be working for low pay any day.

People tend to argue much more frequently and loudly in public. I'm not surprised the older worker didn't just walk out of the bldg.
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