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Is it not being acknowledged when walking in? Is it not being asked if you need help and look lost? Is it the general vibe of the store?
I only walk out of retail stores when I get treated rudely. It rarely happens, and I'm someone that is very understanding and doesn't need to be coddled when I go into a store. I just don't want to be treated dismissively if I'm just asking a question because I'm a good customer that is pretty patient and not obnoxious at all. I hate rude customers so I try my hardest to make sure I never give retail employees a hard time.
I'm not sure this thread is in the right place, I thought this sub forum would be the best place for it but if it needs to be moved then please do so Mods!
Not finding what I want or prices way out of line with local prices.
No checkers or too few checkers and very long lines (and only that when I am not buying something I need badly)
Some sort of dangerous situation. Twice I've left a pet supply store because someone was in there with a very sick dog or a dangerously aggressive dog that was out of control.
Not finding what I want or prices way out of line with local prices.
No checkers or too few checkers and very long lines (and only that when I am not buying something I need badly)
Yes to these and I will add:
Being followed or closely watched by a sales associate. Shopping while black is very real.
Sales associates texting or socializing with each other or their friends while blatantly ignoring customers.
Sales associates invading my space while I am looking. I understand clothes have to be returned to the floor, but do you have to put back the clothes back in exactly in the same spot where I am looking right now at this moment?
Loud music. If I have to shout to be heard, the music is too loud. Even as a teen I hated stores where the music was blaring. I came to shop not zumba.
Too crowded. I usually don't mind crowds, but I try to avoid stores during peak times when they are the most busy, but that is not always possible.
When I ask a sales associate about something and the reply is "I don't know. I don't work in this department" and he walks off, assuming he has done his job.
Being ignored by a sales associate when I'm clearly standing there at the counter for a reason.
When I walk in to a retail store, I expect to find what I'm looking for and be able to pay easily/quickly and leave. If I can't do those things, I'm gone.
I can't say I've ever been treated rudely. And I actually rarely seek help - if someone's there and ask what I'm looking for, I'll take advantage of that. But I don't expect to be waited on hand and foot. Now, if we're talking about an establishment where you can't just pick your item from a shelf - then that's a different story.
But with online shopping - I rarely step foot in a retail establishments these days unless that is my only option.
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