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Old 05-28-2019, 03:10 AM
 
5 posts, read 1,270 times
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Describe the IT systems you use in your workplace currently (or that you have used in a previous workplace) that have been upgraded or installed. Describe how the old systems did not meet your needs in your workplace. Once the system was upgraded or installed, did it perform as expected?

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Old 05-28-2019, 08:39 AM
 
Location: East of Seattle since 1992, originally from SF Bay Area
29,835 posts, read 54,521,132 times
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Everyone here uses the typical latest versions of Office (365). For payroll and financial we use Peoplesoft, currently upgrading to 9.2, to be completed in a couple of days. Then there are systems specifically for reporting and tracking expense from travel, an IT service request system, an in-house training system, and one for workflow and approvals.
The one used most in my group is a relational database with over 200 tables for tracking and billing our tenants for rent and utilities. We have had 3 major upgrades since we got it and minor upgrades quarterly. The main reasons for the upgrades have been changes in technology, losing support for outdated systems, functionality to meet new regulations, and being able to access data with other software such as Tableau for adhoc reporting.



Yes, they have all performed as expected every time. Some upgrades have not been as useful to us as to other users, and we don't always get the enhancements that we want, but we have always been able to get the work done.
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Old 05-28-2019, 09:25 AM
 
1,705 posts, read 558,708 times
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Way too general of a question to answer accurately.

We have hundreds of systems, some are older (and are fine being older), some are newer (and would be OK being older). Some perform as expected, some do not. I work in investment management, systems related to trading or government compliance perform as expected, and are not old/accurate/out of date. Less important systems (controlling HR, marketing, etc.) take a backseat to anything investment related.
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Old 05-28-2019, 10:50 AM
 
Location: In a vehicle.
5,037 posts, read 3,222,584 times
Reputation: 8222
LOL!! The company I currently work at installed IQMS (2-4 years ago) and then after 6 months trying to teach the employees how to enter the data on small screens next to the machine, they gave up and went back to the paper system and then the supervisor gets the basic numbers and then another person does some other data on it. Then it's put away in a box and forgotten...
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Old 05-28-2019, 11:21 AM
 
Location: Chandler, AZ
2,296 posts, read 1,163,397 times
Reputation: 5412
Quote:
Originally Posted by blosssom02 View Post
Describe the IT systems you use in your workplace currently (or that you have used in a previous workplace) that have been upgraded or installed. Describe how the old systems did not meet your needs in your workplace. Once the system was upgraded or installed, did it perform as expected?

Sounds like a homework question.
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Old 05-28-2019, 11:23 AM
 
5 posts, read 1,270 times
Reputation: 10
Thank You!
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Old 05-28-2019, 11:37 AM
 
5 posts, read 1,270 times
Reputation: 10
Default Describe the IT systems you use in your workplace

Quote:
Originally Posted by Hemlock140 View Post
Everyone here uses the typical latest versions of Office (365). For payroll and financial we use Peoplesoft, currently upgrading to 9.2, to be completed in a couple of days. Then there are systems specifically for reporting and tracking expense from travel, an IT service request system, an in-house training system, and one for workflow and approvals.
The one used most in my group is a relational database with over 200 tables for tracking and billing our tenants for rent and utilities. We have had 3 major upgrades since we got it and minor upgrades quarterly. The main reasons for the upgrades have been changes in technology, losing support for outdated systems, functionality to meet new regulations, and being able to access data with other software such as Tableau for adhoc reporting.



Yes, they have all performed as expected every time. Some upgrades have not been as useful to us as to other users, and we don't always get the enhancements that we want, but we have always been able to get the work done.



Thanks!
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Old 05-28-2019, 11:42 AM
 
Location: The Berk in Denver, CO USA
14,046 posts, read 20,375,828 times
Reputation: 22825
iMacs with Eero beacons.
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Old 05-28-2019, 12:40 PM
 
3,391 posts, read 866,189 times
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Quote:
Originally Posted by blosssom02 View Post
Describe the IT systems you use in your workplace currently (or that you have used in a previous workplace) that have been upgraded or installed. Describe how the old systems did not meet your needs in your workplace. Once the system was upgraded or installed, did it perform as expected?

I can only speak for the "now" but I think we're a little too "locked down".

When a director-level staff engineer can't install his own drivers for his new wireless mouse, and instead, has to wait 1-3 days for an IT ticket to be processed, it's a little bit ridiculous.
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Old 05-29-2019, 12:41 PM
 
Location: Greensboro, NC
5,756 posts, read 4,237,564 times
Reputation: 3829
Quote:
Originally Posted by blosssom02 View Post
Describe the IT systems you use in your workplace currently (or that you have used in a previous workplace) that have been upgraded or installed. Describe how the old systems did not meet your needs in your workplace. Once the system was upgraded or installed, did it perform as expected?

What IT systems are you asking about?
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