Lost my temper... (money, business, training, good)

[aaauger]

While everyone loses their temper at some time, when a manager does it, it's an abuse of power. If the situation were reversed, that employee would be in danger of losing her job. What's worse is that you did it in front of a third party.

When an employee isn't working out, you need to let them go. Keeping them usually results in the situation escalating into a blowup like you experienced. Then you're at risk of retaliation or a lawsuit.

[tony23]

Best advice I've heard on the subject:

Hire slowly, fire quickly.

A person like this pulls the entire company down.

What do you want to bet she'll be reporting you before long?

[Granny Sue]

Originally Posted by tony23

Best advice I've heard on the subject:

Hire slowly, fire quickly.

A person like this pulls the entire company down.

What do you want to bet she'll be reporting you before long?

I'll include the post before your also.....

When you are dealing with a Government employee it's not easy to just fire someone.
Unless it's gross misconduct, everything has to be documented in it's entirety.

If the OP gets reported, nothing much will come of it because the employee has a reputation for being difficult. But since it wasn't documented nothing will come of that either.

It really seems to me alot of air was cleared by your blow up. Sometimes that's what's needed. Especially between two long term employees.

Carry on like it's a regular work day, you have apologised...nothing more needs to be said.

[janetvj]

Originally Posted by Kali's Grandma

I'll include the post before your also.....

When you are dealing with a Government employee it's not easy to just fire someone.
Unless it's gross misconduct, everything has to be documented in it's entirety.

If the OP gets reported, nothing much will come of it because the employee has a reputation for being difficult. But since it wasn't documented nothing will come of that either.

It really seems to me alot of air was cleared by your blow up. Sometimes that's what's needed. Especially between two long term employees.

Carry on like it's a regular work day, you have apologised...nothing more needs to be said.

I agree with you, and that's my plan.

Thanks to everyone for the comments.

[sinsativ]

I will add one more, next time Miss complainer brings a problem, ask her what the solution should be. She will get the message that its not just pointing out problems, its coming up with solutions. Dont let her get away with being the negative nelly. Make her earn the right to point out what other people do wrong. As in, Ok, how would you do it, or what would you do in her shoes, etc ... keep up that scenario..

[janetvj]

Originally Posted by sinsativ

I will add one more, next time Miss complainer brings a problem, ask her what the solution should be. She will get the message that its not just pointing out problems, its coming up with solutions. Dont let her get away with being the negative nelly. Make her earn the right to point out what other people do wrong. As in, Ok, how would you do it, or what would you do in her shoes, etc ... keep up that scenario..

Good point

[sinsativ]

One more thing to add to that, Since she seems to have a certain amount of authority, let her be responsible for the new hire. Instead of letting her point out the person's weak points and just nit-pick her/him to negative hell. Give Ms. Negative Nelly the responsibilty of the new hire. Let her know, that management is giving her the opportunity to show her stuff. Can she groom an admin assistant, can she train a secretary to do a good job, that way, if she beats this person down, she is proving that she is not worthy of all those years of "excellence" She's a clerk. The best way to explain all this, maybe I'm too verbose, but, anyway, let Ms Nelly, know, if the new-hire fails, all the negativity, is on her. She didnt train her right. Give her the responsibility of one person. Also, this will show that your losing your cool is a compromise for this. She blows it, its on her. And she has to shut up about anyone in the future.

[tony23]

Originally Posted by Kali's Grandma

When you are dealing with a Government employee it's not easy to just fire someone.

I must have missed that it was a government job.

Personally, I think the maxim still holds true. The fact that you can't do it with government jobs only supports that

Carry on like it's a regular work day, you have apologised...nothing more needs to be said.

Certainly good advice for the present, at the very least. Who knows what might happen next...

[overtaxedunderpaided]

Janetvj, i like your style!

[sinsativ]

First sentence the OP stated:
I manage a goverment office that conducts administrative hearings.