LOL!
Quote:
Originally Posted by Stratford, Ct. Resident
Practice on your amnesia skills.
|
Yes, sometimes you have to play dumb. And there were other "mishaps" you could have recovered from or prevented:
The number one thing I will say is that my mother has told me when you're first hired, you're there to learn. Giving advice means you think you know it all. But even if you do, yes, as Stratford said, practice having amnesia.
Also, you didn't follow procedure. If you knew you had to receive preauthorization, you should have gotten it. If you didn't, you should see your trainer or supervisor about this.
And another crucial detail is not to allow external customers believe even one person in your company is unknowledgeable, especially someone who is training you. If this situation arises again, just say that your trainer wanted you to show initiative and that you can practice what you have been taught.
I think your supervisor is right to think you failed to be a team-player. But, the important thing is that you want to improve.
BTW, I myself hate BSing. It is mostly a waste of time, but it can be considered networking. If you form bonds with co-workers, it can be beneficial to you in the future. So spending a little time BSing wouldn't hurt, but because you're new, be careful with how much time you spend BSing.
Good luck for the future.