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Old 02-14-2009, 08:59 PM
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Default Cline Builders facts of "superior"

Quote:
Originally Posted by FLRich View Post
Well good luck then...like it or not you did buy into the problems if you are going to be doing business from the same location. The mantra of "Superior" custom homes will always be there for many not to mention the association by Daryl next door and Rusell next door to him, all within rock and shouting distance.

The economy and housing market is weak enough, having to follow in their legacy (and I am sorry but the legacy of all builders in general) is going to be quite difficult.
Just some information for people reading the city data forum. Cline Builders did not buy "Superior Custom Homes." We bought the property and the homes on the site, not Superior. Shawn Burton misunderstood. We are the current owners of that location but not Superior. Also, Daryl does not work for us. He is currently in Tampa, FL. No former employees for Superior or "family" is associated with Cline Builders. When you have your own legacy you are not following in someone else's. Referring to the legacy in general is not difficult on people that do things morally and ethically correct.

Cline Builders was the number one builder for Carolina Building Solutions in 2008. We want people to understand that there is no association between the two companies. Cline Builders is clearing the air. If anyone has any questions, feel free to contact, David Cline. If this is not enough for people to stop associating the two companies, we will be glad to get you in touch with our attorney. I hope that nobody has any problems with this.

Mr. David Cline, has his home number listed, or you can contact him via email through our website, david@clinebuilders.com. Please respond if you have any questions.
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Old 02-14-2009, 09:00 PM
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To clarify the situation, David Cline bought the location of the former Superior Homes location, not the Superior Homes business. We will be opening under Cline Builders with No Affiliation with Superior Homes. Anyone may email him at David@clinebuilders.com. I hope this sheds some light on the situation.

Shawn Burton
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Old 02-14-2009, 09:43 PM
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Quote:
Originally Posted by Kyle E. View Post
We want people to understand that there is no association between the two companies. Cline Builders is clearing the air. If anyone has any questions, feel free to contact, David Cline. If this is not enough for people to stop associating the two companies, we will be glad to get you in touch with our attorney. I hope that nobody has any problems with this.
Then please stop hijacking this thread for your new business. The thread is titled Superior Custom homes, we did not say or mention anything in the thread about Cline Builders till' you all did. The entire discussion was about Superior their practices and how they are now in business under the name KLR Custom homes.

Starting fresh and clearing the air by jumping in on a discussion on the poor business practices of the previous business there when you are in the same business and may even be selling the same models then tossing lawyer threats is real smart... Internet Etiquette tip: DON'T HIJACK THREADS LET ALONE FOR PERSONAL GAIN.

If I sound hostile I am, I just found out yesterday that the repair bill for my **** poor foundation can easily exceed $10,000 which was done by Russell and his boys.
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Old 02-16-2009, 01:50 PM
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I agee, take your sissy lawyer threats elsewhere. Nobody asked you to post here, you brought yourself in to this. You don't scare any of us.
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Old 02-18-2009, 11:40 AM
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Quote:
Originally Posted by brightcopperkettles View Post
Russell, if you will look to the left on the blue bar at the top of your screen, you will see the heading "My Settings." If you will click on that, it will take you to a screen where you can send a personal message directly to any member of this board (I think it says "Send a New Message" on the right side about midway down). Gnomie may be more comfortable talking to you privately about her issues. Hope this helps! God bless, and Happy New Year!
Thank you very much for your help. I am going to try to get Savy on this site becaus eI intend on replying to each and every message. i am not running or hidding from my past. I am going to take care of every problem that was left outstanding when Superior Custom Homes closed. I am doing this personally and not through any company. I am working hard to get any problems that are still out their resolved. that is why I put my persoanlly cell phone number and my address on the site for anyone to contact me directly.Thanks again for your help and let me know if I can do anything for you in the future. Russell Smith
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Old 02-19-2009, 04:58 AM
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Smile You're welcome!

Quote:
Originally Posted by KLR Custom Homes View Post
Thank you very much for your help. I am going to try to get Savy on this site becaus eI intend on replying to each and every message. i am not running or hidding from my past. I am going to take care of every problem that was left outstanding when Superior Custom Homes closed. I am doing this personally and not through any company. I am working hard to get any problems that are still out their resolved. that is why I put my persoanlly cell phone number and my address on the site for anyone to contact me directly.Thanks again for your help and let me know if I can do anything for you in the future. Russell Smith
I was happy to help.
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Old 02-25-2009, 11:59 AM
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I must say , I disagree with the whole comment about "NO association" between the two... SCH and Cline! The two are very much associated with each other. Because now that SCH has left the site and Cline has moved in, Which at the present time Cline Builders is @ the site everyone is referring to Daryl Smith being at. (Two doors down) Which someone made the statement ... Daryl is in Fl. and yes he is but Daryl is the main reason Cline Builders is even in this area. Daryl did work at Cline and was more affiliated than everyone may think. And Daryl Smith was never an owner at SCH only a "Sales Manager". Everyone wants to talk about doing all this research, well do it and get it right!
But to get back to the NO association comment. Cline Builders sells MANUFACTURED homes from Carolina Building Solutions as he mentions here and so did SCH. So you still have all the same manufacturing issues from the SAME manufacturer. Because truth be known, (rumor has it) CBS is the #1 reason SCH had to close down. At one time CBS was suffering so bad they would run the factory only 2 to 3 days a week and used scrap material from various homes and so forth. They left homes sitting in there yard weeks at a time unfinished and leaking. They will not fix there factory issues and so when the Small business man (the sales center) cannot afford to cover the issues, which can become a very signaficant amount and neither will the manufacturer! So who's left holding the bag? That would be no other than the BUYER/ HOMEOWNER. Not too mention also Cline Builders has recruited some of the same contractors that SCH used and some of them Cline is still using today. So lets see you come in... buy the lot (already nicely manicured and all) buy the same model homes (Carolina Building Solutions model homes) and are using the same contractors. and you are working on your own legacy. Uh.... well i hope it works out for ya!
And as for some of us working on our "OWN" legacy and not following in someone else's. If you were that good (you know with morals and all and doing the right thing) you would not be buying up someone else’s misfortunes hoping to gain from all of there traffic. I can guarantee you SCH has a lot more positive customers than bad. Volume speaks a lot!! The thing is though, SCH was a very succesful bussiness and for years. Now there have been some (SOME) unhappy customers, but quite a bit of VERY satisfied customers! And what made the place successful was the fact that R. Smith worked there. So I geuss we will see what the future brings! Time will speak for itself! I give it a year!




Quote:
Originally Posted by Kyle E. View Post
Just some information for people reading the city data forum. Cline Builders did not buy "Superior Custom Homes." We bought the property and the homes on the site, not Superior. Shawn Burton misunderstood. We are the current owners of that location but not Superior. Also, Daryl does not work for us. He is currently in Tampa, FL. No former employees for Superior or "family" is associated with Cline Builders. When you have your own legacy you are not following in someone else's. Referring to the legacy in general is not difficult on people that do things morally and ethically correct.

Cline Builders was the number one builder for Carolina Building Solutions in 2008. We want people to understand that there is no association between the two companies. Cline Builders is clearing the air. If anyone has any questions, feel free to contact, David Cline. If this is not enough for people to stop associating the two companies, we will be glad to get you in touch with our attorney. I hope that nobody has any problems with this.

Mr. David Cline, has his home number listed, or you can contact him via email through our website, david@clinebuilders.com. Please respond if you have any questions.
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Old 02-28-2009, 09:31 PM
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Quote:
Originally Posted by FLRich View Post
Russell...

Interesting I found this web site again after so long and found this thread...

Who is the owner of KLR if you are an employee?

ANSWER : Melissa Smith is the owner of KLR Custom Homes who is my wife. She has been the registered owner since September 26, 2007.

How was Daryl out of a job and working next door because Superior was out of business if Superior was still in operation while he was taking his boxes out of his office and setting up next door ?

ANSWER: Daryl left SCH October, 2007 and became an employee of Cline Homes who opened up 2 doors down from SCH. SCH did not close until March 2008.

Moral obligation ? More like legal obligations that no one can collect on since you are out of business and have very little if any money? Like a $3,000 legal bill I had to have the lien removed (which took 3 months) from my house because you did not pay New Era and I could not close on my house that you had signed off as having no mechanic's liens. How about a foundation that has a 3/4 crack across the middle of the entire home from one side to another and about 3 more foundation cracks in other directions 2/8in wide in other sections. How about a main beam in the stick built section of the house you built at the same time under the name of KLR Custom homes that is starting to fall into the living room ? How about the roof repairs that were never finished, the screens that were never delivered ? The windows that do not lock and close properly because the frames are not square and true ? How about the countless sections of the house that are missing insulation which can not be accessed any longer due to the flooring and carpet which feel as cold as a walk in freezer ? How about the countless contractors that refuse to come and do repairs to the home on the work they did because you never paid them, or even risking having a contractor come and starting that 1 year clock again where they could come after us with another lien for lack of payment. How about the punch down list that never had one thing completed ?

ANSWER: I explained to you in detail prior to completing your house that I was owed a little over a million dollars and I was using my personal life savings to complete all open jobs on the books. I also explained to you that CBS owed SCH a very large amount of money and until I recieved the money that I was owed, I was in a very tough situation. My moral obligation to you and other families is why I did not file bankrupcy and leave your house and many others unfinished. I signed off that there were no Mechanic's liens because New Era and SCH had a payment arangement due to the fact that New Era owed SCH money and their sister company CBS owed SCH money.

As for your basement, it is a basement built by Superior Walls and has a 15 year Warranty. If you make repairs without getting the manufacture involved that would make you just plain STUPID, that really surprises me since you seem to know everything about everything. It seems like you would learn more about your own problems before spending so much time knowing everybody elses. it also surprises me that someone like yourself who has had fincial problems back in Florida yourself would be more compasionate toward others when they are going thru similar things that you have went thru. I Know that you have a very sweet and caring wife and mother and I believ you know all about FAMILY SUPPORT so I find it very funny that you would be so negative toward me recieving help from my family.

The last time i seen your wife was at the hospital when my grandfather was passing away and I gave her my card and told her to have you call me to come and take care of any problems that you had. I have not ever recieved a phone call from you, nor any emails concerning any service request. Your mothers house that was built by KLR Custom Homes which is a completely seperate company from SCH. KLR builds site built homes and SCH built modular homes. This is something that you know very well you just play dumb I guess. SCH is closed and yes is out of bussiness but I have not turned my back on any of my customers as a matter of fact I had men working just last week at Mark Snellgroves house and took care of several of his concerns. I have been working on as many customers homes as I can with my own personal money. I have serviced more that 15 customers since March of 2008 after SCH closed and I will continue to do so as long as I am fincially able. That is what I mean by MORAL OBLIGATION and not LEGAL. I also have help several customers to get in touch with the proper manufactures to handle their warranty claims such as SUPERIOR WALLS that built your basement that I mentioned earlier. Regardless of what you think or how much you care about me and my families well being, I do care about yours. I take full responsibility for any and everything that has ever went wrong with any of the over 500 homes that I built while owning and operating SCH. There are hundreds of happy customers that built homes with SCH that you don't hear about. You only hear about the few that hate to bad mouth anybody but seem to be pretty efficient at doing so.

I will be glad to come and meet you and walk your home and take care of every item that you have concerns with your mothers home that was built by KLR and I will also take care of as many items that I can personally with your modular home built by SCH and I will also point you in the right direction in the event your concerns would be covered under one of the many manufactures warranties that you still have on your home.

I think I have said enough...I am sure you know who I am. You want to do good ? Call me, you know where to find me. BUT you know the truth, KLR/Superior what's the difference ? What does KLR stand for by the way?? There are enough of us out here that have been taken advantage of by you and your "family". If you really expect to do any business in the area you are going to have to come clean, fix your mistakes and do good before anyone in the region can let this die. You have just hurt too many good people to be able to crawl out of this one without doing something major.

ANSWER: Rich Garcia, I know exactly who you are and I will have to say you are one of the few people that are just as nasty and disrespectful to my face as behind my back. I actually admire you for that. Most people are nice to you to your face and talk bad about you behind your back. You are definiely not like that.

KLR stands for Kristen (my daughter), Lisa (my wife) and Russell(my son). You already know this since I built your mothers site built house with KLR. Superior Custom Homes built modular homes by Carolina Building Solutions and New Era Building Systems. You already know this too because you built a modular home under SCH.

As far as doing bussiness in this area. I have been in Rock Hill SC my whole life and unlike yourself who came here from Florida I am always going to live and work in this area. I am not running or hiding from any of my obligations as I have said before and as I have proved many times with the people that give me a chance to.
i completely agree with you that I have to take care of the families that built a home with SCH and I am doing just that. I can not take care of manufactures problems that are warranty by them and not SCH. You have a detailed list of all warranty obligations and all parties invloved so I will help you with everything that I can and afterwords you can make your own judgement about myself and my character and my I will be at peace with your decision knowing that I have done everything that I personally could to take care of you and your family.

Every other post that I have seen here brings back memories since we saw the same thing. I am sure some of the things I also listed are the same with many if not all the others including the lack of a site supervisor, better known as Curtis AKA Jeff your cousin.
As for Jeff Pittman I think his is the best Construction Superintenant that I have ever had the pleasure of working with. He has a great compasion for his job and his customers. I know for a fact that he has tried to call you several times since this message was brought to his attention and you have not called him back. I am not sure why, if you truely want help with your problems. Again I will close with I am 100% available to walk your home with you whenever you will allow it. I will do everything in my power to take care of your problems and I will also help get the other responsible parties invloved to take care of thier problems. Please call me at 803-242-0332(my cell phone number that I have had for over 10 years) or email me at russell@klrcustomhomes.com (my email address at work) I have a Blackberry and answer emails very efficiently. I do want to take care of every family that I have ever built a home for including your no matter how you feel about me personally. I apologize if my replies seemed rude or disrespectful but I have a lot of emotions invloved when my personal intergrity is involved and my family is brought into something that I am responsible for. I believe you can relate if you look at it from my side.
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Old 02-28-2009, 09:40 PM
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Quote:
Originally Posted by randomrandom View Post
Kristen(Daughter)
Lisa(Wife)
Russell(Son)

Interesting that the names of his family make up the letters of the company name. But he has no ownership. Someone just named it after his family?

Try not to get things fixed by him. He will only bend you over again. You cant turn on Honesty with the flip of a switch!



Lake Wylie Waterfront Living At Handsmill - Handsmill Community News
Please feel free to call me personally at 803-242-0332 and we can meet and see if there is something that I can do to help change your opion about Honesty. I like how you cowardly hide behind a screen name and you do not stand up for what you believe. Please call I look forward to meeting you soon.
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Old 02-28-2009, 09:51 PM
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Originally Posted by kirk wells View Post
If you want a modular home then I would recomend Cline Builders. They carry the CBS home out of Salisbury and it is second to none. Cline also does a good job with getting the house set and finishing it. They have an office in Rock Hill and the guys there have been in the business for over 10 years each. They really know what they are doing. Good luck.
Kirk Wells, it is good to hear from you. I am very glad to see someone use their real name and not hide like most of the people of this site. I hope you are doing well and I hope your family is doing well. Stop by and see me sometime and you and I can catch lunch at the Happy Garden. I have a lot of respect for you and I believe that the feeling is mutal. I know that you are aware that there is a lot more to the story of SCH closing than the open public being that you are in the bussiness yourself. I will not discuss those issues on this site because I do not desire to bad mouth anyone or make excuses for what has happen to me and SCH. I know we built over 500 homes in the last 8 years and had an awsome repuation for 7 of the 8 years we were open. SCH maintained over 90% customer satisfaction during the first 7 years and we had an excellent rating with the BBB and all other agencies. I know things got ruff in the last year when I had to let go of most of my staff and just try to get all of my customers houses finished. I am trying to take care of as many SCH service issues as I can personally but I am sure that I will not be able to make everyone happy in the end. That saddens me because I truely care about each and every customer that I built. I wish I could go back and do things differently but that is not an option as you know. I did learn more in the last 18 months that I learned I learned in the first 14 years. Good Luck and stay in touch. Call me at 803-242-0332 and let's do lunch.
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