I joined LaFitness in Levittown NY for use of the pool. I also wanted to use the Farmingdale NY LaFitness for the pool. I have a rare form of arthritis that has disabled me from running and jumping. The only exercise to get my heart rate up is swimming that does not cause joint damage. When I join ed, I met with a sale person. I explained, I wanted to leave my old gym because of pool closing for children lessons. I have kids of my own. I don't have any problem with giving kids swimming lessons. I go to the gym to unwind and reduce stress and for the kiddie pool. the British swim company bought the time even though I paid my dues in advance. When I joined LaFitness the salesman told me that they did not and would not close the pool for kids lessons like their competitor. Two months in to my membership greedy LaFitness Corp sells off to a private company British Swim company pool rights. They are a private company take time from the members who pay membership. They now close the pool Mondays and Wednesdays from 3:30 pm to 8 pm and a good part of the day Sunday. This is during primetime. When I asked for a refund of my prepayment because they changes. They said the club would have open times at either of the two clubs for lane swimming. I followed the schedule and went to Levittown and 3 lane were closed for an aerobics class. I have no problem with the closed lanes because of members and not a private company using the pool for a class. The sales people and company just tell you anything to get you to join. They outright tell you what you want to hear to join. Once you join they could care less about their members. I paid 3 years in advance to help the sales guy out but he was BSing me all the way to the bank. The incompetence and outright bad business practice makes this company the worst. The looker rooms are dirty and smells. The sinks are not clean. The shower half the time have no soap. They could not even clean the snow off the sidewalk in front of their club door. Monday, I asked at the fitness desk when the spin class started. I got a look of death. How could I ask a fitness instructor when the class started. He told me to look around for a schedule. He was just sitting at the desk not doing anything and could not help. I walk the gym they don't have it posted. I have the app on my phone and push location finder. The app can't even find the club when I'm right infront of it. I put the zip code and the town, still can't find a club. I can I make a reservation for a bike, a class or see the class/pool schedule. Do yourself a favor stay away from LAFitness. There much better places to workout that are clean and helpful. They are the worst and mislead the customers. Poor! very Poor!