Tito
Added on Aug 15, 2015 10:56 AM
Visited on May 13, 2015 11:55 AM
Most horrible customer service ever witnessed in my life. Had an appointment for a passport and waited in the passport office for 45 minutes. Almost a dozen employees looked through the glass but none would never answer the door bell that was there for service. There were a good dozen customers picking up items and the one girl was upset and waited for an hour and the only lady helping everybody knows no other responses other than to yell and belittle the customers. The woman finally answered the door bell for the passport appointments 90 minutes past the appointed time. She starts off yelling saying she is the only one doing all the work and I came at the wrong time. I waited 90 minutes to get yelled at this obnoxious woman and witnessing her yelling at customers picking up items and evidently with the amount of employees looking through the window unwilling to help all see what is going on. GOOD job usps for putting the worst customer rep imaginable in your lobby. I left there after telling the mean lady she needs to learn some people skills. She was not phased or cared about anything I had to say. I left and called the Catty post office and they couldn't be any nicer and considerate. Catty was punctual and professional.
Would you recommend Post Office™ Location - ALLENTOWN REDNERS CPU to others? No