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Consumer protection

Since 1959, the Connecticut Department of Consumer Protection has been protecting consumers from injury by product use or merchandising deceit. The department conducts regular inspections of wholesale and retail food establishments, drug-related establishments, liquor retailers, bedding and upholstery dealers and manufacturers, and commercial establishments that use weighing and measuring devices. The department conducts investigations into alleged fraudulent activities, provides information and referral services to consumers, and responds to their complaints. It also licenses most professional and occupational trades and registers home improvement contractors. The Lemon Law Arbitration program and consumer guarantee funds in the areas of home improvement, real estate, and health clubs have returned millions of dollars to aggrieved consumers.