This Location has REALLY gone down hill. It use to be pretty good. The last time I dealt with this Pizza hut I had placed an order online 30 minutes before I showed up to pick it up. When I arrived I was told that my pizza was just then being prepared. As I looked back the man preparing my pizza has his pants down to his knees. I sit down to wait. While I am waiting at least 4 calls are completely ignored. Shortly after a girl walked into eating a popsicle, goes around the counter. Apparently she works there. While she's eating her popsicle calls are continued to be ignored. When she finally answers a call it is clear the person is asking for a manager due to their calls being ignored, the girl insisted the manager is not there. I continue to wait while listening to the employees yelling and cussing. Finally, I see the man who was preparing my pizza, EATING pizza. He had not washed his hands once, his pants are down to his knees, he's eating and touching my food without gloves?! DISGUSTING! I asked to cancel my order and magically the manager is now. (Even though the girl told the person on the phone that the manager was not) The manager comes up in a trench coat and dark sunglasses. Looks like she's high. And the only thing she is concerned about, getting me out of there. "Did you pay for it already? No? Ok, bye." I asked for the franchisee's number and she gave me the survey number on the back of their receipt. There are PLENTY of great pizza places around, Papa Johns, Dominos and mom and pop places. I suggest you avoid this place at all cost, even if that means driving an extra 5 minutes. There is a Food lion beside them, even a store brought oven cooked pizza will be much better.
Would you recommend Pizza Hut #4511 to others? No