Ask almost any consumer, and you'll see that people must sometimes deal with B.S. every time one wants honesty. I took my Toyota in today to my dealer and their service area just loves playing musical chairs from one visit to the next. No two service advisors will ever be the same.

And this afternoon's visit (as I write this chickenscratch, of course) saw me needing to get only two air filters replaced. That's all I requested. Well, my advisor for today's visit...