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Old 02-02-2010, 10:00 AM
 
Location: Riverside, CA
2,404 posts, read 3,833,819 times
Reputation: 2274

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Help! The lights come on, the screen is blank, and it goes off and on every couple minutes.

Any suggestions for things to try or good computer repair shops to try in the Atlanta Metro?

Thanks!
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Old 02-02-2010, 10:36 AM
 
4,591 posts, read 4,365,327 times
Reputation: 3756
Hook it up to a external monitor and if you get video on it and it doesn't go out, you know you have a LCD problem. Otherwise you probably have a bad motherboard.
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Old 02-02-2010, 11:06 AM
 
Location: Riverside, CA
2,404 posts, read 3,833,819 times
Reputation: 2274
I tried to hook it up to an external monitor and it still didn't work. I come on this morning, but when I shut it down, it wouldn't come up again.

I have taken the battery out and unplugged it. I then held down the on button for 60 seconds. Still in not working. I read about these remedies on some fixit boards.

Any other thoughts? Thanks!
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Old 02-02-2010, 11:19 AM
 
2,683 posts, read 5,320,806 times
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If it doesn't work on another monitor it isn't screen that is the problem. We had that happen and it was just as cheap to get a new laptop (cheap version) as replace the screen on the laptop.
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Old 02-02-2010, 11:23 AM
 
9,124 posts, read 33,314,938 times
Reputation: 3570
Try GeekSquad. I know it sounds dorky, but I've used them in the past for network setup and for repairs on several machines, and they're generally very knowledgable and reasonably priced.
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Old 02-02-2010, 11:32 AM
 
285 posts, read 792,092 times
Reputation: 115
It sounds like it's overheating, what kind of laptop is it?
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Old 02-02-2010, 11:42 AM
 
Location: Riverside, CA
2,404 posts, read 3,833,819 times
Reputation: 2274
Quote:
Originally Posted by floyd242 View Post
It sounds like it's overheating, what kind of laptop is it?
It's an HP Pavillion dv9000.
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Old 02-02-2010, 11:43 AM
 
Location: Riverside, CA
2,404 posts, read 3,833,819 times
Reputation: 2274
Quote:
Originally Posted by BobKovacs View Post
Try GeekSquad. I know it sounds dorky, but I've used them in the past for network setup and for repairs on several machines, and they're generally very knowledgable and reasonably priced.
Thanks! I'll try them if I don't have any luck with any home remedies.
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Old 02-02-2010, 11:49 AM
 
Location: NW GA
136 posts, read 435,446 times
Reputation: 38
If it's actually powering on and off it is most likely a system board. If it's just the screen going black, then it's probably a video problem.
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Old 02-02-2010, 12:18 PM
 
285 posts, read 792,092 times
Reputation: 115
Did you see this?

HP Limited Warranty Service Enhancement - HP Customer Care (United States - English) (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277 - broken link)
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