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Old 03-01-2014, 09:57 PM
 
Location: central Austin
7,228 posts, read 16,094,093 times
Reputation: 3915

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Twenty-plus years of using Yellow Cab (starting back when they were American Cab) and I have got to find something better!!

Uber is only here for SXSW.

Yellow was always reliable and easy to use but about 2-3 years ago, we starting having reliability problems. Tonight, I ordered a cab on-line and it appeared right on time and was scooped by a neighbor!! (To be fair, she had also ordered a cab, but when I called to complain to Yellow Cab, they admitted that she had taken my cab). They said they would send a new one, after waiting 45 minutes I gave up.

I tried to download their app, complete disaster, it keep opening up the screen for the disclaimer, I'd click ok, it would open again (I was having to click ok between every key stroke), i deleted the app and reload, problem was even WORSE -- TWO different notifications would pop up at every key stroke. Useless.

One of the advantages of where I live is that downtown is less than a $10 cab ride away. Austin needs more cabs!! Anyone know if Uber is ever coming for real? Is there another cab company out there that is more reliable? Anyone know a driver who is good? DM their contact info. Other ideas?
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Old 03-01-2014, 10:30 PM
 
Location: The People's Republic of Austin
5,184 posts, read 7,274,900 times
Reputation: 2575
Quote:
Originally Posted by centralaustinite View Post
Anyone know if Uber is ever coming for real?
Never, if City staff has their way.

Use Uber all the time when we visit family in Chicago. Best thing ever.
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Old 03-02-2014, 04:32 PM
 
979 posts, read 2,954,666 times
Reputation: 621
Quote:
Originally Posted by centralaustinite View Post
Yellow was always reliable and easy to use but about 2-3 years ago, we starting having reliability problems. Tonight, I ordered a cab on-line and it appeared right on time and was scooped by a neighbor!! (To be fair, she had also ordered a cab, but when I called to complain to Yellow Cab, they admitted that she had taken my cab). They said they would send a new one, after waiting 45 minutes I gave up.
I completely agree that we need better cab options here, but I disagree that Yellow has ever been reliable. I've found it completely untrustworthy and if there is any sort of event in town where you'd actually want to use a cab, good luck.
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