Highpointe - Pulte is ignoring its homeowners

[pwherman512]

The problem is not just Pulte. The problem is the guy that handles issues after you close. The guy that runs things in Highpointe is a LIAR. You can not trust him at all. He told us all kinds of stuff when we closed. Three months later Pulte sold their interest in Highpointe and he uses this as his excuse. Buyer beware! Highpointe is a GREAT place to live- hopefully your home does not have defects!

[Jennibc]

So about 10 years ago, a few months after moving into our brand new Wilshire Home down in CCR, one of our new counter tops warped. It apparently wasn't sealed correctly. At any rate, I headed over the the model to request it be replaced and they told me that it wasn't going to happen, it was builder grade and that's why it had warped, blah blah blah. Anyway, I was so angry that I went home.

A few minutes later I marched back over there and said, voice shaking, that I would be making a sign and sitting right on the edge of the new part of the subdivision. My sign would read "Wilshire Homes doesn't stand by their warranties... come in and see my kitchen."

I got a call later that day saying they would take care of it.

Of course, this tactic will only work if they are still developing in your neighborhood and if they think you are crazy enough to spend your weekends protesting. They were and they did (and I was!)

[pwherman512]

Very good idea Jennibc! If you are unhappy with your home and the builder is still selling homes in the area, make a sign, get a chair and sit just outside the model homes (off their property). Tell people what problems you are having- I can assure you, your problem will be resolved within a week! TK is a liar and he will place the blame somewhere else, don't let him. Tile is cracked- MAKE them fix it. Ponds and common areas are not being care for, get a sign and let people know what's happening. If it stops just one person from buying a home, Pulte will fix it.

I will make a sign and sit with you! We can change the way things are done!

[CptnRn]

Originally Posted by Jennibc

But your post says they are around 'till 2010.

I'm sorry, you are absolutely correct, I had it stuck in my mind they were supposed to close in 2009. Obviously they have found a way to drag it out for a year.

So I guess that means homeowners are still obligated to try and work out the disputes with TRCC for another year before they can sue.

[Austin97]

Originally Posted by BentBow

DO NOT CLOSE UNLESS EVERYTHING IS PERFECT!!! Goes for any fast paced builder, like Plute, and Morrison...etc.

Once you close and they have their money, GOOD LUCK!!!

This is good advice. The builder (david weekley) was awesome but the garage sloped towards the house. Garages should slope away from the house. Also, the driveway in front of the third bay narrowed from 3->2 too quickly. A long vehicle like a truck would not be able to pull out properly.

I refused to close, even my realtor kept trying to get me to close. They fixed the major problems then threw in epoxy coating in the garage and a sprinkler system.

The house is 9 years old this august, but has been completely trouble free. Normal repair stuff is starting to come up but this house has been rock solid.