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Old 04-14-2016, 04:03 AM
 
Location: Wartrace,TN
8,053 posts, read 12,772,027 times
Reputation: 16479

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When my transmission went out on my 2003 chevy Silverado (Manual transmission) I couldn't find anyone that would rebuild them and the shop went looking for one in the junk yards. On a whim I looked up the cost of a brand new crate transmission. It was only 500 dollars more than a junkyard transmission with over 120k miles on it. I just went for the new one.
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Old 04-14-2016, 09:12 AM
 
Location: Wayne,NJ
1,352 posts, read 1,530,898 times
Reputation: 1833
I read this whole thread and about halfway through wondered about the mail fraud angle. It wasn't until about 5 posts ago that this was brought up.

One of the original posters mentioned "remanufactured" as opposed to "rebuilt". There really is no difference for the most part. In rebuilding someone takes one unit apart, is SUPPOSED to replace worn or defective parts and reassembles the unit.
Remanufacturing is basically the same thing only on an assembly line type basis. I've seen JUNK from both, it all really depends on whose doing the work and whether they are going to replace worn out parts. I know people that have used Jasper's stuff and had to rebuild/replace engines bought from them while they do reimburse for labor you're still out your vehicle, if this is a work vehicle you're screwed.

You're best off dealing local unless like the one poster, you're in San Fransisco and live in Vegas, then sometimes a national chain is the way to go. At least locally you can ask people you trust. When dealing online with someone the old adage, "If it looks too good to be true, it probably is." applies.

I only pay or get paid online with paypal, credit card, or USPS money orders. Sold something once to someone and I specified USPS money order, he sends me a money order from, "A well respected bank." in Ohio. My response was we have many "well respected banks" in NJ that I'm sure he's never heard of and he has to wait 2 weeks for me to ensure the money order was valid.

Last edited by Blue biker; 04-14-2016 at 09:20 AM..
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Old 04-14-2016, 07:34 PM
 
3,349 posts, read 1,237,356 times
Reputation: 3914
it's pretty obvious the last few posts complaining is the same person pretending to be different people. the writing style is exactly the same.
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Old 04-14-2016, 08:31 PM
 
Location: Avignon, France
11,162 posts, read 7,959,249 times
Reputation: 28952
Quote:
Originally Posted by naples10 View Post
I have delt with this company and they do care.
The better business bureau does have one other complaint against them, however, the BBB keeps a 36 Month, three year, record on file for complaints.
I have no problem dealing with a Company with Only one complaint against them in a three year period. That is a record to be proud of for any Company in this day and age.
Maybe its you!
I would have no problem dealing with Toms River Transmission.

Signed... Tom
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Old 04-28-2016, 10:26 AM
 
5 posts, read 9,371 times
Reputation: 12
We are in weekly contact with customer who was told if you can no longer wait, simply email to cancel your order and we will simply send you a refund.
Not sure why the customer failed to mention that fact.
Thanks
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Old 04-28-2016, 12:11 PM
 
4,833 posts, read 5,733,097 times
Reputation: 5908
Quote:
Originally Posted by tomsrivertrans View Post
We are in weekly contact with customer who was told if you can no longer wait, simply email to cancel your order and we will simply send you a refund.
Not sure why the customer failed to mention that fact.
Thanks
Hey, look who finally showed up
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Old 11-15-2016, 03:54 PM
 
1 posts, read 898 times
Reputation: 10
I purchased a transmission, torque converter, and cooler from Toms River Transmission on 11/9/16. I purchased the items by way of an "on line check". I also wondered why a visa form of payment was not desired. The sales person at 866-669-3343 was very courteous and helpful in providing me with all the help I needed. On 11/20 I called to check on the shipment. I was told that all of the parts that I ordered except the torque converter were all scheduled to be shipped as soon as the converter arrives, which should be no later than Monday, 11/26. Hopefully, I would then receive a tracking confirmation by email in order to know when the shipment will arrive. I trust this company, although I had gone on-line to see what types of complaints the BBB had on this company and how the company was rated. There were 2 complaints and the company had a BBB rating of B-, which I felt was good. I may not have received the parts as of yet, but I sincerely belief this company to be reliable thus far. I will keep you informed. signed: A believer
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Old 11-16-2016, 11:50 PM
 
22,661 posts, read 24,589,306 times
Reputation: 20339
Ripoff Report | toms river transmission specialist Complaint Review toms river , New Jersey: 1204565

Pages of comments from mad people:

ship my transmission he emailed back and said friday so i waited again friday came and went still no word on when the trans will be shipped so over the weekend i googled this transmission shop and o my god i have never seen so many complaints about someone before and them still being in business they need to shut this crook down
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Old 11-17-2016, 07:29 AM
 
8,081 posts, read 6,957,002 times
Reputation: 7983
Quote:
Originally Posted by tomsrivertrans View Post
We are in weekly contact with customer who was told if you can no longer wait, simply email to cancel your order and we will simply send you a refund.
Not sure why the customer failed to mention that fact.
Thanks
No reason to doubt you, you seem like an upstanding an honest man.
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Old 11-18-2016, 09:12 AM
 
8,272 posts, read 10,986,863 times
Reputation: 8910
Quote:
Originally Posted by Blue biker View Post
One of the original posters mentioned "remanufactured" as opposed to "rebuilt". There really is no difference for the most part. In rebuilding someone takes one unit apart, is SUPPOSED to replace worn or defective parts and reassembles the unit.


There is a huge difference between the two methods.


Joe or Jane down the street can rebuild the automatic transmission. Joe or Jane may not have the knowledge or tools or correct parts or all of the parts. Nor up to date information and manuals.


The professional remanufactured shop is up to date and does have all of the latest tools, knowledge, manuals.


Of course anything that people assemble - things potentially could go wrong.


My bet is the professional dedicated remanufacturing shop that does many transmissions.


Not Joe or Jane down the street.
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