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Just look at how GM abandoned us loyal Saturn, Pontiac, Oldsmobile, and Hummer owners and you will know everything you need to know about how they treat thier "customers".
Yet, they have the audacity to periodically send us "loyal owner" special invitations to buy a new GM product.
My takeaway is this.................Yes big corporate America does it's best to assume no blame and pass the buck............but Toyota had a good reputation for 20 plus years before having major complaints in last 5-10 years..............GM had a bad rep. and they need to be picture perfect for at least several years to regain street credibility with the public..............and this story shows epic failure.
Deny, lie, and threaten grieving families and customers! Diehard loyal GM fans (which I once was), defend this.
Diehard loyal GM fan here, and I can tell you all the mfg are the same under such conditions. They, like all corporations, are bottom line people, they deal with numbers and risk factors, not emotions..
Do I like it or approve? No, but nothing will ever change. If you wait to do business with a corporation with a heart, you will never own another product of any kind,ever. Life's a ******, then you die....
Gee, I think I said that very thing in my post that you quoted, good to see you're paying attention...
Everyone has recalls, but let's count how many have died from the Dodge truck issue you mentioned, hold on while I add it up... zero
Unknown with the GM one as well. May have, probably was, some, but it's similar to Toyota sudden unintended acceleration. Take the LEO and his family that died in San Diego, I think. In that case he was using several mats on top of each other that did not belong in the car. The mats pinned the accelerator down. He could have done any number of things but didn't. Design flaw? Yes. Improper use? Yes (wrong mats, installed incorrectly). User error? Yes. Culmination of all three had a very unfortunate outcome. At least one of the GM deaths was drunk. Not like as in just legally drunk, but definitely drunk. Did the power shutoff, or did the drunk drive into a tree? I don't know. Drunks do, for no apparent reason, lose control of their vehicle.
Same thing. Good thing Dodge and Ford don't have midsize trucks. So you'll have to pretty much buy a Toyota since you won't buy a GM, or nothing at all.
The Chrysler Concorde of the mid 90s was notorious for a complete steering failure that resulted in numerous accidents.
Starting to be a common thing, car makers knowing but not doing anything about serious problems.
I don't know why you guys jump just on GM because ALL manufacturers have some safety issues. There are tons of recalls. GM just got caught with their hand in the cookie jar. Its a corporation that sells cars rather than computers. That's all. These giants have a battalion of lawyers ready to string out legal land mines and throw a protective force field to do Captain Kirk proud.
It's pretty sad that it took people dying to finally get investigations started. It's not like were all gonna stop buying cars and they know it. Hell do you remember the Ford/Firestone fiasco?
What I really wonder is how much more cost was incurred by adding the parts that made the key switch not fail. I am willing to bet it was so minimal you'll wanna scream. But you can thank some pencil neck bean counter that proudly was able to shave off a nickel off the cost of the car. And then all the GM suits patted each other on the back and went to a corporate lunch to celebrate.
Ultimately all car manufacturers have some safety issue they try and sweep under the rug.
It's how you handle problems you created is what separates all the companies. When you recall 4.2 million cars in less then a month, your doing something seriously wrong. You don't fix a simple problem you've know about for 10 years, I won't ever buy your products simply because you don't care for me, I don't care for you. (plus I've never liked a gm made car)
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