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is that just a fancy word for a service advisor? im confused. its not just acura that has these titles posted online, but im curious whats happening to dealers that are hiring folks for these positions. and what exactly do they do?
Location: East of Seattle since 1992, 615' Elevation, Zone 8b - originally from SF Bay Area
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No, they specialize in automotive technology. Our Ford dealer has one who spent 1/2 hour with us when we bought our 2014 Escape, explaining how to Sync the phones, use the USB port, various internal software, 3 display screens and so on. They also answer the phone when people get stumped after the sale and do upgrades.
They greet you at the service desk when you go to the dealer for the $39.99 advertised "SPECIAL 30 Minute Guaranteed" oil change. Take's all your info and grab your keys from you and then tell's you 15 minutes into the "SPECIAL" that the "TECH" says you need another $775.00 worth of work done at this time.
No, they specialize in automotive technology. Our Ford dealer has one who spent 1/2 hour with us when we bought our 2014 Escape, explaining how to Sync the phones, use the USB port, various internal software, 3 display screens and so on. They also answer the phone when people get stumped after the sale and do upgrades.
The service advisors at my local Ford dealership do not specialize in the Sync or My Ford Touch technology. They have specific "TECHNOLOGY"people that do that. They actually have a class every Thursday night.
Location: East of Seattle since 1992, 615' Elevation, Zone 8b - originally from SF Bay Area
44,572 posts, read 81,167,557 times
Reputation: 57803
Quote:
Originally Posted by exhdo1
The service advisors at my local Ford dealership do not specialize in the Sync or My Ford Touch technology. They have specific "TECHNOLOGY"people that do that. They actually have a class every Thursday night.
Yes, that's what I said, the OP was asking what are these Technology Specialist jobs being posted these days? not about service advisors.In fact, our service advisor seemed pretty clueless about the SYNC/Touch systems so I'm glad they have the tech specialist.
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