I bet most people don't realize that the mileage warranty on tires if a load of bull. (vehicle, van)
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We have a van with 42,000 miles on our set of tires we purchased two years ago. My wife has the tires rotated every time the oil is changed. They are rotated twice as much. The tires have even tread wear across all four. the tires were sold with a 85,000 mile warranty.
Wouldn't you think the tire manufacturer should cover the cost of a 45,000~ mile tire? Well they won't. They will give you a pro-rate on the loss mileage. We might get 35%-50% off each new tire.
You say, well that isn't a bad deal. Well, it is. Add in the cost of valve steams, mount, balance, road hazard per tire, and your paying a lot of money when your tires should have last another two years.
By the way, my wife drives very reasonable. She doesn't take turns very fast and doesn't speed nor stop abruptly.
The tires are Douglas brand. Steer clear of this manufacturer, unless you like to have problems.
agreed you get what you pay for A cheap tire is what it says a cheap tire.Yes you are correct about rotation every 3k is best.Some will fight that.But I know that your owners manual says 7500 miles That is tha max for rotation.If you want the most wear out of a tire 3k.Also inflat using guide on the door of your vehicle not the tire.Except if its a Ford SUV check with dealer.The best tire to get are the ones with a firm or stiff side wall.You my lose a little ride but the milage saving is worth it.
Prorating for treadwear is standard operating procedure in the industry. The basis for it is that you shouldn't get 42,000 free miles out of your first set of tires; you should pay for the value that you got from them. Otherwise the manufacturer could be on the hook for free tires in perpetuity due to factors they have no control over, such as driving habits, poor alignment, unusual heat/weather conditions, unusually abrasive surfaces along your specific commute route, et cetera. You can disavow Douglas tires if you want, but warranty claims are going to work the same way with any other manufacturer.
I agree with Drover. Do you really think they should give you the complete value of the tires? How many years have you had them? I can't imagine any manufacturer would give you new tires at this point.
Prorating for treadwear is standard operating procedure in the industry. The basis for it is that you shouldn't get 42,000 free miles out of your first set of tires; you should pay for the value that you got from them. Otherwise the manufacturer could be on the hook for free tires in perpetuity due to factors they have no control over, such as driving habits, poor alignment, unusual heat/weather conditions, unusually abrasive surfaces along your specific commute route, et cetera. You can disavow Douglas tires if you want, but warranty claims are going to work the same way with any other manufacturer.
and it was when I worked in a Service Station in 1955.....never been different
Workerbeeishere - You did better than I did with the prorated tire replacement. I have Goodyear tires on my 2005 Dodge Dakota, and about a month ago, I found a nail that had gone into the tread of the rear passenger side tire. I took it to Dodge and they told me that the warranty doesn't cover "road hazzards", it only covers mechanical items, and to take it to Goodyear. I went there and they told me that they couldn't fix it because the nail, even though it was in the tread, it was too close to the sidewall and it's too risky to put patch over it. So I basically have an almost new tire, with no treadwear on it that cannot be repaired. I didn't buy the road hazard warranty with the truck, so the tire is pretty much useless and I'll have to spend $200 on a new one to replace it! Luckily, the spare is the same brand and type, so I had them replace the damaged tire with the spare, then patch up the one with the nail and use it as a spare.
It's typical for somebody at a tire store, or anywhere else for that matter, to do their best to sell you the product, but when it comes to help you if there's a problem with it, they'll act as if they didn't know you.
We have a van with 42,000 miles on our set of tires we purchased two years ago. My wife has the tires rotated every time the oil is changed. They are rotated twice as much. The tires have even tread wear across all four. the tires were sold with a 85,000 mile warranty.
Wouldn't you think the tire manufacturer should cover the cost of a 45,000~ mile tire? Well they won't. They will give you a pro-rate on the loss mileage. We might get 35%-50% off each new tire.
You say, well that isn't a bad deal. Well, it is. Add in the cost of valve steams, mount, balance, road hazard per tire, and your paying a lot of money when your tires should have last another two years.
By the way, my wife drives very reasonable. She doesn't take turns very fast and doesn't speed nor stop abruptly.
The tires are Douglas brand. Steer clear of this manufacturer, unless you like to have problems.
Perhaps you should have taken the time to read the warranty before you bought the tires. If you disagree with the proration then shouldn't have bought them.
Of course with that as a basis of purchase you'd have to drive on rims...
Location: Georgia.I rather be in GODS country Tennessee.Everybody knows Gods a VOLS fan.
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Quote:
Originally Posted by tarp
You get what you pay for - go with Michelin if you can afford it.
Michelin is just a name.I have Michelins on my truck and I'm sorry I bought them.These tires have about 30k on them and they look bad.I've done all the rotations and had the alignment checks.I spent roughly 1k on these tires and I will never by Michelin again.Rough ride as well.
If all I'm going to get is 30k out of a tire,I might as well buy cheap ones.
Pro-rating is normal and at 40,000 miles would be 50% and thats not to bad, they are not going to give you a 40,000 mile tire for free because yours was a 80,000 mile tire.
40,000 is good wear I'm lucky to get that.
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