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go for the buyback. obviously there's something wrong with the engine and the car is under warranty. as for the vacation just rent something big enough to meet your needs and if they can pay for it so much the better
Its reasonable, something they can do, and will get rid of your biggest issue.
You can Lemon Law it if you want, but you will be responsible for paying for the miles already on the car...they'll deduct that from your refund, plus then you have no car and your credit appears to be in trouble.
You can ask for a payment, but I wouldn't expect it in this case. You are about to get a brand new engine in a car that has no collectibility, so this is a good thing. Brand New.
I would mention to corporate the dissatisfaction you have had with the dealer, and maybe that will help motivate them to help you out a bit, but unfortunately corporate and the dealer are separate entities.
Good luck, despite my thoughts on a solution, I'm sure this is very frustrating and disappointing to you -- it would be to me too. I just wouldn't sweat it since you have a car to drive and they are fixing yours.
I had a consultation with a consumer law attorney last week. I was advised that I could take advantage of the lemon law (dealer buyback) or request a cash compensation from Hyundai. I’m only interested in getting Hyundai to cover last months car payment. The attorney also said that if I was to hire him, we would go after attorney fees (which are 100% recoverable in this case) and one of the two options above. Should I just contact Hyundai and request them refund me the amount I paid for last months payment?
1. You don't need an attorney for a lemon law case. The return terms are set by the state, based on the mileage/what you paid for the car.
2. It will be an "all or nothing deal," Hyundai will not offer you a payment unless you pursue them for the lemon law and at that point you can come out of the deal much better than taking a payment.
FWIW I have lemon lawed 3 new cars. The best: Drove a $57,000 Mercedes 18,000 miles for about a $2500 loss. They handed me a check back for about $25000 and I drove out of the dealer a happy guy!
Its reasonable, something they can do, and will get rid of your biggest issue.
You can Lemon Law it if you want, but you will be responsible for paying for the miles already on the car...they'll deduct that from your refund, plus then you have no car and your credit appears to be in trouble.
You can ask for a payment, but I wouldn't expect it in this case. You are about to get a brand new engine in a car that has no collectibility, so this is a good thing. Brand New.
I would mention to corporate the dissatisfaction you have had with the dealer, and maybe that will help motivate them to help you out a bit, but unfortunately corporate and the dealer are separate entities.
Good luck, despite my thoughts on a solution, I'm sure this is very frustrating and disappointing to you -- it would be to me too. I just wouldn't sweat it since you have a car to drive and they are fixing yours.
Hmmm. Yea. I’m pretty frustrated overall. I mean, I want my car back. I actually enjoy driving it , plus, it gets really good gas mileage.
A road trip to San Diego. I intended on driving my car, but I’m not confident that the dealership will have it done in time. Which is a bummer. I could take the loaner car, but it’s smaller and gets lower gas mileage. Plus, I WANT MY DANG CAR BACK!
There is a bright side to using the loaner on your vacation. You won't have added those miles from the long trip to your car and depreciated its value.
I’m not sure if this is the appropriate area to post my question. I was going back and forth between here and the Personal Finance areas. Anyway, on to my question. Mods, move it if you need to.
I purchased a 2016 Hyundai Sonata Hybrid in July of ‘16. The car is great! Fun to drive with nearly 200hp and I average in between 50-60mpg on good days. Bad days are around 45-50mpg. Last year it developed a noise upon initial startup. It was like a high pitched whining noise. I brought it to the dealership, this was late 2017. The dealership had it for a week and said they couldn’t find the issue. Fast forward to March, my car developed another engine noise. This one was a rattling noise coming from the engine. I brought it in May 23rd. This coming Wednesday, June 20, the car will had been at the dealership for a month. Hyundai corporate is telling me they are replacing the engine because while they can hear both noises, they can’t fix it. Luckily for me the dealership gave me a loaner car to use. I appreciate the loaner car, but I miss MY car. I have a family vacation coming up next week. A road trip to San Diego. I intended on driving my car, but I’m not confident that the dealership will have it done in time. Which is a bummer. I could take the loaner car, but it’s smaller and gets lower gas mileage. Plus, I WANT MY DANG CAR BACK!
I had a consultation with a consumer law attorney last week. I was advised that I could take advantage of the lemon law (dealer buyback) or request a cash compensation from Hyundai. I’m only interested in getting Hyundai to cover last months car payment. The attorney also said that if I was to hire him, we would go after attorney fees (which are 100% recoverable in this case) and one of the two options above. Should I just contact Hyundai and request them refund me the amount I paid for last months payment?
I would stick to the letter of what the law allows and not try to go for a smaller sum for compensation. If your remedies are to receive a replacement vehicle (if you're dead set on having THIS make and model) or receiving your purchase price refunded, don't waste your time seeking only one car payment.
Keep in mind if you go this route, you remove yourself from their list of people they want to make happy and onto the list of people they will only do the minimum they need to for.
Whats the gas mileage on the loaner? If its significantly different, bring this up as a argument that you are not being made whole, and ask for a better rental.
Whats the gas mileage on the loaner? If its significantly different, bring this up as a argument that you are not being made whole, and ask for a better rental.
I get about 30-35 mpg on my loaner, which isn’t terrible, but I also get around 50-60 on my hybrid.
How about the diminished value aspect of this. I would be less inclined to buy a car with a replaced engine.
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