Quote:
Originally Posted by FelixTheCat
I sell things online that require a deposit and then the rest is paid when it is shipped. So after several years of doing this, I get this question: "Do I have to pay the balance now or after I get it" Come on now, when have you ever paid for something after you have taken it home or after you got it in the mail? What's a nice way to word that?
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How to answer a dumb question from a customer without sounding rude?
First of it's not a dumb question to them.
There's more than one way to sell a product.
Why have you not already figured out the answer before now ?
At least they are smart enough to first
ask questions before buying so they won"t be schocked.
Maybe your information is not as clearly written
as you THINK IT IS and that is why they are confused ...
They will know from your answers how you attitued is.
Some people just can't speeek splane for spluttering,
and uthers jus rites da sames sway.
GET THE POINT ... THINK BEFORE YOU .......... ...
.