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Old 10-21-2013, 11:21 AM
 
1,566 posts, read 2,866,540 times
Reputation: 1262

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guys like the op crack me up
instead of figuring out what his customers wants he calls them idiots while nobody buys his stuff.
who is the idiot- the customer who doesn't want to deal with a pita when he can get the same item for the same price elsewhere, or the guy who keeps doing the same thing despite the fact that is isn't working?
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Old 10-25-2013, 11:31 AM
 
11,332 posts, read 15,925,138 times
Reputation: 5537
Quote:
Originally Posted by Des-Lab View Post
an item being sold as "new/mint".
Is this language turning people off?
Thoughts?
Mint or near mint?
The seller can state that all day long but it is the buyer that decides if it is mint.

The biggest rip off we ever experienced was not a buyer but a seller. Ebay's insurance was maybe $75 on a $500 item that was totally damaged due to poor shipping and packing.

I would rather have an unpaid buyer than a crooked seller. At least I'll have the item in my hand.

Ebay now almost forces buyers who are not pleased, to pay the return shipping to get a full refund.
This helps in some cases.
I've had 3 bad buyers in 1.5 years. It's part of the Ebay experience.
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Old 10-25-2013, 04:40 PM
 
Location: Warwick, RI
3,215 posts, read 4,323,005 times
Reputation: 5362
Quote:
So in other words, if I want to make a sale, I have to be willing to bend over just to appease the whims of some jackal who will probably never buy again?

No thanks. If that's the case, then Ebay and all the vultures that lurk there can "shove it" and I'll take my offerings to a better venue that's less hostile to sellers.

I can't understand why on earth people won't buy from you - WOW! Seriously, in order to be succesfull on ebay, you need to make people WANT to buy from you. Sell professionally, provide well packaged orders, fast shipping, reasonable shipping and handling charges, and good communication and follow up throughout the transaction (quick invoices abd feedback, payment acknowledgement, tracking numbers, etc), and do it all with a smile. And when you do run into a loser customer, instead of turning it into a crusade to "get him back", deal with it quickly and professionally, and then move on to the next sale. Do all of this and you'll do very well on ebay. Good luck!
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