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Old 08-23-2014, 07:02 PM
 
Location: Wisconsin
336 posts, read 348,742 times
Reputation: 235

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In traveling numerous times thought especally the Southeast my wife
and I are amazed at how many chain motels have borderline incompetent
maintainance crews or generally one. Their given repair assignments often
when lacking even fundamental skills. The standard mess is the patching
of formerly removed towel brackets, hole patches, wall repairs, caulking,
painting few having the slightest idea or obvious care with workmanship.
I blame incompetent regionals and managers onsite for being equally clu-
less. So what to do? Intense walk throughs daily and if the repair person
resists show that person the door! Too many times showers are nor marked
hot and cold my desk lamp is missing a bulb, the curtains are unlached
laundry room locked and unmarked, The ice machine in a room with 90
degrees with a broken soda machine. Who are these people having the
audacity of charging $80 a night false advertizing lower rate on the outside
sign? Lastly, motels pose a long list of safety issues albeit electrical
outlet haphazard repairs, scalding water (children) bacterial ridden air
conditioning, improper food handling, missing exit signs, lack of first
responder training, loose second floor railings.

Last edited by Inattentive; 08-23-2014 at 08:18 PM.. Reason: formating
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Old 08-23-2014, 07:10 PM
 
Location: State of Transition
86,297 posts, read 79,431,996 times
Reputation: 88741
I've noticed that in some parts of the US, people buy a local motel, or manage one as part of a franchise, and just let it go downhill. They don't invest any profits in the property, it's like they're just sucking the money out of it and allowing the property to decline. This doesn't work, because those places get terrible reviews online. Sooner or later, they'll have to be torn down, or extensively renovated by a new buyer.
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Old 08-23-2014, 07:29 PM
 
Location: Wisconsin
336 posts, read 348,742 times
Reputation: 235
Ruth you are very observant. I hate playing the blame game ,but the fire depatments,
city inspectors need to also be scrutinized and THAT good ol boy group needs to be replaced. I realize that running these facilities is difficult and many short stay customers abuse the motels. Weather,age ,use damage and lack of funds impact outcomes as a management oriented person maybe I' m too harsh, but i demand perfection within
my behavior box.

Last edited by Inattentive; 08-23-2014 at 08:04 PM..
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Old 08-24-2014, 07:19 AM
 
16,115 posts, read 1,413,350 times
Reputation: 26180
You get what you pay for.
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Old 08-24-2014, 07:37 AM
 
Location: Texas
1,331 posts, read 1,464,479 times
Reputation: 1964
Not everyone can affect a luxury hotel. Some travellers only need a place for a few hours of sleep. City officials should be held responsible for keeping them up to code.
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Old 08-24-2014, 08:06 AM
 
Location: Des Moines Metro
5,105 posts, read 6,827,154 times
Reputation: 9693
Quote:
Originally Posted by Ruth4Truth View Post
I've noticed that in some parts of the US, people buy a local motel, or manage one as part of a franchise, and just let it go downhill.
I saw that last summer when I was driving between IA and OH and staying in inexpensive hotels. One received multiple citations and is now closed, which needed to be done, but now there's nowhere to stay along that section of I-70.
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Old 08-24-2014, 10:41 AM
 
19,228 posts, read 58,403,380 times
Reputation: 34970
When your clientele is NASCAR fans, football fans, drunks and meth heads, investing heavily in repairs might not be a good business model. After the recession hit, a lot of tourism related industries took a huge loss.
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Old 08-25-2014, 08:54 AM
 
Location: East of Seattle since 1992, originally from SF Bay Area
33,220 posts, read 60,356,454 times
Reputation: 36757
Quote:
Originally Posted by Threestep View Post
You get what you pay for.
I agree. Whether you pay $49 or $110 can make a big difference in the quality of the place you are staying but it also depends on where it is. We have done several road trips this summer and probably stayed at 10 different places, ranging from $70-$159, and all were clean and in good repair. We paid a lot more in Eugene, OR than in Klamath Falls, and even less in Eureka, CA all for similar quality.
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Old 08-25-2014, 10:27 AM
 
Location: In America's Heartland
929 posts, read 1,939,764 times
Reputation: 1182
Poor management is the answer, just like any business... customer service needs to be more than lip service.
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Old 08-26-2014, 05:35 PM
 
Location: Under a bridge
2,422 posts, read 3,326,234 times
Reputation: 2486
It all comes down to money and profit. If profit margins are lean or non-existent maintenance will be used only on a must basis. Aesthetics will not matter. When profits are healthy maintenance is routinely used.
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