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Old 09-29-2015, 01:13 PM
 
127 posts, read 110,566 times
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Looking for advice. I'm thinking of starting a grocery delivery service in my town. The unique thing about it is that we'll be focusing on only one specific, popular grocery chain (Trader Joe's) that isn't available in the area. I'll be making the trip to a TJs about 2 hrs away and adding on a service charge for customers. I've found a few similar examples online but they appear to sometimes draw legal action from Trader Joe's. At the same time TJs products are widely available on Amazon for a marked up price so its not clear why some get away with reselling the items and some don't. So is my idea going to get me in legal trouble? Are there any precautions I should take?

Thanks.
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Old 09-29-2015, 01:17 PM
 
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Most of the company's that do this get a commission from the stores they partner with. They actually form a contracted partnership.
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Old 09-29-2015, 02:49 PM
 
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Have you got a link that has information on the legal troubles that have arisen over the re-selling of the products?
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Old 09-29-2015, 03:36 PM
 
127 posts, read 110,566 times
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Trader Joe’s Sues Grocery Delivery Web Site | Domain Name Wire

That is the one that most worries me.

Then there is this situation which isn't a lawsuit but still shows that TJs has issues with these types of services:
Amazon Fresh rival Instacart stops Trader Joe's delivery - GeekWire
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Old 09-29-2015, 09:41 PM
 
10,500 posts, read 5,560,783 times
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Quote:
Originally Posted by guinb View Post
Trader Joe’s Sues Grocery Delivery Web Site | Domain Name Wire

That is the one that most worries me.

Then there is this situation which isn't a lawsuit but still shows that TJs has issues with these types of services:
Amazon Fresh rival Instacart stops Trader Joe's delivery - GeekWire

Thanks!
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Old 09-29-2015, 11:13 PM
 
13,107 posts, read 20,828,460 times
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The issue is using the Trader Joe's trademarked name and profiting based on it. If you can get permission from TJ before marketing your service, you'll have no issues with them. Those services were commercial enterprise that used Trader Joe's good name, products and reputation for their own business without securing any permission or agreement. Just a plain old dumb business plan.
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Old 09-30-2015, 05:44 AM
 
Location: East of Seattle since 1992, 615' Elevation, Zone 8b - originally from SF Bay Area
44,298 posts, read 80,559,021 times
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Quote:
Originally Posted by Rabrrita View Post
The issue is using the Trader Joe's trademarked name and profiting based on it. If you can get permission from TJ before marketing your service, you'll have no issues with them. Those services were commercial enterprise that used Trader Joe's good name, products and reputation for their own business without securing any permission or agreement. Just a plain old dumb business plan.
Yes, you will have to either get their permission (and pay for it) or not use their name at all in your business name and advertising. While it seems like they would be happy to get more sales through your business, all businesses are concerned with a tarnished reputation when associated with another business and something goes wrong.
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Old 09-30-2015, 11:27 AM
 
Location: North Idaho
32,548 posts, read 47,673,829 times
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You aren't reselling. You are a delivery service. Your customer is buying, you are just driving. That's different. However, it would be pretty easy to contact Trader Joe's corporate offices and ask.
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Old 09-30-2015, 12:19 PM
 
9,805 posts, read 7,619,827 times
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Originally Posted by oregonwoodsmoke View Post
You aren't reselling. You are a delivery service. Your customer is buying, you are just driving. That's different. However, it would be pretty easy to contact Trader Joe's corporate offices and ask.
Agree 100%. Why worry and guess what could happen? Find out what they will allow and start on good terms with them.
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Old 09-30-2015, 01:40 PM
 
13,107 posts, read 20,828,460 times
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Quote:
Originally Posted by oregonwoodsmoke View Post
You aren't reselling. You are a delivery service. Your customer is buying, you are just driving. That's different. However, it would be pretty easy to contact Trader Joe's corporate offices and ask.
Quote:
Originally Posted by KaraG View Post
Agree 100%. Why worry and guess what could happen? Find out what they will allow and start on good terms with them.
I think the OP is saying "delivery" but will also be the buyer for their clients. The info provided is to sparse to know exactly what the OP will be doing but I get the sense they will be taking orders, going to TJs, buying the items, delivering them and charging the cost of the items plus a service fee. Or they may be buying from TJ's and reselling the items. The OP needs to clarify their business plan.
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