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Old 01-12-2022, 12:46 AM
 
22 posts, read 32,965 times
Reputation: 24

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I've been an eBay buyer for decades. A few minor problems with sellers is normal,
but they were always quickly resolved.

Recently, eBay added something called a "security measure." It's a Google CAPTCHA
puzzle. (If you don't know, just go to Google Images and search for "captcha.")

My problem is very simple. I cannot buy anything on eBay without solving the CAPTCHA.
I have four browsers and they always fail to display the CAPTCHA correctly. Unless this
problem is resolved, my eBay account is effectively dead.

I have eBay contact phone numbers, but calling is probably a waste of time. eBay decided
to increase their security measures, which is not a bad thing. However, my buying days at
eBay may be over.

Is there anything I can do to resolve this problem?
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Old 01-12-2022, 07:17 PM
 
Location: Sweet Home Chicago!
6,721 posts, read 6,474,525 times
Reputation: 9910
Are you using a VPN? Do you have another computer in your house that you could try? If not, do you have a spare USB stick laying around? I would recommend installing/booting Linux Mint from USB stick to rule out your computer.
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Old 01-12-2022, 07:19 PM
 
10,864 posts, read 6,462,437 times
Reputation: 7959
what browser are you using,either you need to update the one you use or try another one,I always have 4 ready,MSFT Edge,Google,Firefox and AOL
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Old 01-13-2022, 06:39 AM
 
22 posts, read 32,965 times
Reputation: 24
Thanks flamadiddle and mojo101.

I've got Firefox and Chrome, plus two lesser known (and smaller) browsers. Less popular
lightweight browsers load web pages faster.

I thought about downloading a portable Linux distro. When I read posts at Linux forums the
vast number a Linux specific acronyms scares me off. I cannot go back to "kindergarten"
computing, if you know what I mean.

I suppose calling eBay customer support and trying to explain my problem might result in a
positive outcome. There are thousands negative comments about eBay customer support,
so I doubt they have a solution.

I'm not sure what to do. I've got to think of something.
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Old 01-13-2022, 09:56 AM
 
Location: 5,400 feet
4,858 posts, read 4,794,690 times
Reputation: 7942
Many folks are apparently having the same problem. Try this link:
https://signin.ebay.com/ws/eBayISAPI.dll
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