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Old 08-25-2015, 12:59 PM
 
Location: OH>IL>CO>CT
6,235 posts, read 10,057,248 times
Reputation: 8983

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Have a 2013 Honda CR-V with HandsFree Bluetooth. Had Iphone 5 working just fine. Replaced the 5 with new 6. New 6 won't pair or connect.

Apple blames Honda; Honda blames Apple.

Anyone with same issue find a fix ?
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Old 08-25-2015, 01:10 PM
 
Location: Mayacama Mtns in CA
14,523 posts, read 7,987,720 times
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Sorry, this isn't exactly answering your question and I don't/didn't have the same issue, but consider this:

Since your iPhone 6 is new, it is probably still under warrantee: it may be that particular phone, and perhaps Apple will give you a new product. The 5 worked with it, you said, and so according to circumstantial evidence, the problem is probably in the phone. I'd keep calling Apple, and ask to speak to a supervisor in the support department.
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Old 08-25-2015, 01:17 PM
 
Location: Cleveland, Ohio
13,030 posts, read 15,129,239 times
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Agree. How can Apple claim it's the car? What changed? You got a new phone...not a new car.
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Old 08-26-2015, 12:07 AM
 
Location: Ocala, FL
4,535 posts, read 7,287,877 times
Reputation: 4524
The car Bluetooth might not be fully compatible with the iPhone 6 currently. Check with the Honda dealer to see if there is an update they can make to the car's Bluetooth device to enable compatibility. Might have nothing to do with the phone directly. My thought is that since the phone is newer than the car, that is the most likely explanation.
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Old 08-26-2015, 01:36 AM
 
874 posts, read 1,654,352 times
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It's a problem with the Bluetooth stack introduced with iOS 8 for Bluetooth classic. It also doesn't happen 100% of the time on iOS 8..but if a phone have the problem, it will always have it. If an iOS 8 device DOESN'T have the problem it MIGHT encounter it.

It was first reported last year. iOS 8 Causing Widespread Bluetooth Connectivity Issues in Cars - Mac Rumors subsequent iOS updates did NOT address the issue. Nor will they officially admit it's an issue with iOS 8. Apple support have no idea what the issue really is or how to solve it. When the problem first surfaced, Apple support was telling people to bring their cars back to the dealership for an update.

It's been a while since I worked on the issue, the solution involved increasing the timeout for pairing. This need to be done at the firmware/software level, so unless Honda have an update, or Apple fix this problem, it isn't going to work.

Last edited by gnomatic; 08-26-2015 at 01:46 AM..
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Old 08-26-2015, 03:15 PM
 
Location: OH>IL>CO>CT
6,235 posts, read 10,057,248 times
Reputation: 8983
Unhappy Suspicions Confirmed

Quote:
Originally Posted by gnomatic View Post
It's a problem with the Bluetooth stack introduced with iOS 8 for Bluetooth classic. It also doesn't happen 100% of the time on iOS 8..but if a phone have the problem, it will always have it. If an iOS 8 device DOESN'T have the problem it MIGHT encounter it.

It was first reported last year. iOS 8 Causing Widespread Bluetooth Connectivity Issues in Cars - Mac Rumors subsequent iOS updates did NOT address the issue. Nor will they officially admit it's an issue with iOS 8. Apple support have no idea what the issue really is or how to solve it. When the problem first surfaced, Apple support was telling people to bring their cars back to the dealership for an update.

It's been a while since I worked on the issue, the solution involved increasing the timeout for pairing. This need to be done at the firmware/software level, so unless Honda have an update, or Apple fix this problem, it isn't going to work.
I see by this Mac Rumor article and others that the issue is worse than I imagined. Not just Honda owners are fighting the same or similar problems, and Apple has turned a blind eye.

Seems like those that did find a "fix", it only worked for them, and some only partially . So it looks like I need to find my own combination of incantations, burnt offerings, and small animal sacrifice to find a fix.

Wish me luck...........
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Old 08-26-2015, 04:56 PM
 
Location: Southern California
12,717 posts, read 12,346,180 times
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Tried resetting the phone? Might be worth a shot.
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Old 08-27-2015, 11:08 PM
 
48,508 posts, read 88,621,764 times
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Since I know a lot of apple 6 owners with other vehicles that it working find on blue tooth: I'd have to s suspect its the car software. It been common for new software to correct that problems in many vehicles. Many vehicles sites have list of compatible device their bluetooth works with. Chevy had some issue but they seemed to have worked it out in newer vehicle .Kind of not having the latest drivers when buy new computer with older hardware.
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Old 08-30-2015, 10:05 PM
 
Location: OH>IL>CO>CT
6,235 posts, read 10,057,248 times
Reputation: 8983
Based on info from this and other forums, and help from my cellphone-knowledgeable son-in-law, we seem to have got it working. It seems that one or both of two issues made it work.
1. deleting all old phone pairings from the Honda.
2. disabling the "Handoff" feature on the new iPhone.

We'll see if it holds long term.
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Old 08-31-2015, 01:34 AM
 
Location: Mayacama Mtns in CA
14,523 posts, read 7,987,720 times
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Quote:
Originally Posted by reed303 View Post
Based on info from this and other forums, and help from my cellphone-knowledgeable son-in-law, we seem to have got it working. It seems that one or both of two issues made it work.
1. deleting all old phone pairings from the Honda.
2. disabling the "Handoff" feature on the new iPhone.

We'll see if it holds long term.
This is great news! I do hope the solution is permanent.
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