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Old 05-28-2009, 01:06 PM
1 posts, read 2,336 times
Reputation: 11


Word of warning. When you look at a model home by Ryan Homes, ask if there have been any recent "structural changes" that would make any of the rooms appear differently then it is in the model home. We signed a contract in January 2009 and are closing in June and recently discovered (while the house was being built) that they were using smaller windows with less glass in the changed version than what is in the model homes. We added the solarium, sunroom and morning rooms because of the beautiful look of the windows and the sun it lets in, only to find out (as it was being built) that they are now using smaller windows without the added panes above. We were sent to a model home at a nearby community to view the model we chose, but it is different from what we actually got. We added, at great expense, the solarium option (by definition a glass room) with beautiful almost ceiling to floor windows, and instead, got an oversized sunroom with smaller windows. Apparently section 1b of their Virginia Purchase Agreement states "they make no representation with respect to option, etc. unless otherwise expressly provide herein". This means, according to them, that they can portray that you will receive the rooms and structure for the plan you choose by showing you the chosen plan model home or allowing you to view the plan on their website for that model, but unless you know enough to also view the 60-80 page blueprint to look for changes they made, you basically get what they decide to give you. We added an almost 29K option of the solarium and received what amounted to a large glorified sunroom, which, by the way, was only $10,800. I ADVISE ANYONE INTERESTED IN ANY OF THEIR MODEL HOMES TO GET IN WRITING ANY "STRUCTURAL CHANGES" THAT WILL CHANGE THE APPEARANCE OF THE PLAN YOU WANT TO PURCHASE COMPARED TO THE MODEL HOME! For the record, we are waiting to see how they will address this matter.
[SIZE=3] [/SIZE]
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Old 05-28-2009, 10:30 PM
32 posts, read 121,148 times
Reputation: 44
That's terrible. What a disappointment.
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Old 11-05-2011, 08:15 AM
1 posts, read 1,536 times
Reputation: 10
Has anyone had problems with the two sided fireplace in Ryan homes? Mooresville, NC
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Old 11-06-2011, 10:48 AM
821 posts, read 1,855,758 times
Reputation: 622
Default Ryan

Originally Posted by Tober138 View Post
They are building our new townhouse in Ayrsley. We do the walk through on Thursday and settle on Friday. They have been great to work with so far - they've been around for a while and are a national company - but on our end, everything has been great.
Keep them on a short lease - very short and document anything and everything involved in buying. With the punch out list, have them sign to agree to fix ALL punch out items by a certain date or they agree to pay your contractor to fix any problems.
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Old 11-06-2011, 11:11 AM
Location: Union County, NC
63 posts, read 125,469 times
Reputation: 27
document EVERTHING...Review your Warranty policy and make sure that you go through the proper channels at their corporate office to report any issues. They have a tendancy to claim they were unaware of any issues. They are great during the building process, but once they are done...they forget you.
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Old 12-21-2011, 10:14 AM
79 posts, read 241,881 times
Reputation: 28
Originally Posted by CarolinaCruzes View Post
Sorry I should have explained what DM is. I just thought the forum was probably getting tired of my issues with Ryan and wanted to spare them the ugly details.

I will send that DM later this afternoon. I've been swamped today.
Can you please tell us the outcome of the lawsuit you and your neighbors filed against NVR/Ryan Homes, if any?
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Old 12-29-2011, 03:33 PM
26 posts, read 120,645 times
Reputation: 28
Can you pls DM me on any issue with Ryan homes/NVR mortgage??
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