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Old 05-11-2009, 01:34 PM
 
Location: Lake Norman area of NC
19 posts, read 40,350 times
Reputation: 13

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Hello,

Wanted to see if anyone in Huntersville/LKN has ATT cell phone service? We currently have Alltel and love it! No dropped calls. However, they are merging with Verizon and are very vague as to what it means. My contract expires in July. I am thinking about getting an IPhone, but that requires ATT. We had Cingular before Alltel and HATED them. I dropped calls daily.

Any opinions out there?
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Old 05-11-2009, 01:57 PM
 
140 posts, read 300,412 times
Reputation: 101
I feel you, I've been on the same boat for some time having Verizon but wanting to get the iphone. Unfortunately ATT sucks big time, drop calls left and right.
I've got friends that love the iphone though despite the fact they will get drop calls or no coverage in some areas, forget about elevators or even bars. If you need it for business it's a 100% no go but if you won't find a few drop calls then go for it. In my case I will wait once Verizon gets the iphone probably next year, plus it'll probably be a better version by then.
If you love Alltel, I'd say stay with them. I love Verizon, best customer service by any cell carrier I've had hands down.

PS: word of caution: Never get Sprint, worst customer service in the planet!
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Old 05-11-2009, 03:22 PM
 
3,774 posts, read 7,606,152 times
Reputation: 4411
I'll second much of what the Chef says!

Sprint... great coverage, resolving a customer service issue feels like trying to move heaven and earth.

I switched to ATT for the iPhone a couple years back and all I'll say is thank goodness I have a work cell... love the phone, HATE(x10) the network and coverage in Charlotte.
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Old 05-11-2009, 03:57 PM
 
Location: CLT native
4,280 posts, read 10,609,040 times
Reputation: 2296
I can count on one hand the number of times I have dropped a call in the past two years on AT&T.
Just another data point.
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Old 05-11-2009, 04:50 PM
 
1,343 posts, read 3,123,691 times
Reputation: 981
Check the coverage map and what it says for your area. We are supposed to have good but not the best coverage at my house and it is unfortunately not great.
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Old 05-11-2009, 04:59 PM
 
Location: Charlotte, NC
11,838 posts, read 26,863,616 times
Reputation: 2798
I've had Sprint for 9 years & never had any problems with their customer service. No dropped calls either.
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Old 05-11-2009, 07:26 PM
 
Location: Charlotte NC
38 posts, read 214,278 times
Reputation: 39
I have AT&T and have great service everywhere (I travel between charlotte and durham), have no dropped calls and the 3g network is really fast.

Customer service is excellent in my opinion. A phone case I bought a few months ago broke recently and I went to the att store at epicenter to get another one but the rep asked me if I owned it for less than a year and replaced it at no cost to me.
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