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Old 12-29-2016, 05:08 PM
 
Location: Alabama
401 posts, read 557,521 times
Reputation: 1194

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Old 12-29-2016, 06:57 PM
 
Location: PSL
8,224 posts, read 3,494,176 times
Reputation: 2963
I had that happen while the 07 classic was under warranty but if you're up to it...
https://youtu.be/nRDLu-e8n_k
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Old 12-29-2016, 10:53 PM
 
Location: Placer County
2,527 posts, read 2,774,310 times
Reputation: 6546
My '04 2500HD had that problem. There was a recall for it . . . you might want to check with your local dealer. I don't remember all the details as to when the recall occurred or exactly which years were involved. I no longer have the truck or service records so I can't help there. Good luck.
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Old 12-30-2016, 06:53 AM
 
Location: Alabama
401 posts, read 557,521 times
Reputation: 1194
Quote:
Originally Posted by NY_refugee87 View Post
I had that happen while the 07 classic was under warranty but if you're up to it...
https://youtu.be/nRDLu-e8n_k
Thanks NY, I think I'll let the auto shop do that. Looks like more than I want to get into.
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Old 12-30-2016, 06:54 AM
 
Location: Alabama
401 posts, read 557,521 times
Reputation: 1194
Quote:
Originally Posted by movinon View Post
My '04 2500HD had that problem. There was a recall for it . . . you might want to check with your local dealer. I don't remember all the details as to when the recall occurred or exactly which years were involved. I no longer have the truck or service records so I can't help there. Good luck.
Thanks movinon, I'll check with dealer.
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Old 12-30-2016, 07:23 AM
 
Location: San Antonio, TX USA
5,251 posts, read 14,236,028 times
Reputation: 8231
Going to guess you have to replace the stepper motor.
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Old 12-31-2016, 06:56 AM
 
Location: Charlotte NC
364 posts, read 635,277 times
Reputation: 179
Yeah yeah I had that happen on my 05 and stepper motors had to be replaced. Dealer will probably try to sell you on replacing the whole cluster ($$ maybe).

I attempted replacing motors in mine but couldn't get one of them 100÷. I believe this was the company I used far less than a new guage cluster (if I remember correctly).

DrSpeedometer.com - Instrument Cluster Repair, Speedometer Repair and Tachometer Repair -

Oh and just to be clear I have no affiliation with this company. I liked that they fix your cluster rather than replace. Easier so as no question of tampering or looking like mileage was rolled back or ahead if you bought a used cluster to install, etc.
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Old 12-31-2016, 08:17 AM
 
2,025 posts, read 4,172,754 times
Reputation: 2540
Our entire cluster on our 03 Suburban died over a year ago and I've been able to fix it twice but I'm tired of fooling with it. We use a GPS for the speedo and a OBDII wireless dongle and the Torque app on a tablet for the other info, like coolant temp, charging voltage, etc.

You can't even find a used one as they ALL will fail at some point. Good job GM!
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Old 12-31-2016, 12:44 PM
 
997 posts, read 849,612 times
Reputation: 826
Yup, it's the step motors. It's very easy to remove the cluster and then unplug it from the harness, 10 minutes tops. Each gauge has 4 solder joints that need to be removed to change the step motor. I sent it in to have them all replaced. It was around $125, got it back in a week. Usually a guy will go around once a week to pick up the clusters and drop them back off the following week.
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Old 01-01-2017, 06:49 AM
 
Location: Alabama
401 posts, read 557,521 times
Reputation: 1194
Quote:
Originally Posted by trckn4life View Post
Yeah yeah I had that happen on my 05 and stepper motors had to be replaced. Dealer will probably try to sell you on replacing the whole cluster ($$ maybe).

I attempted replacing motors in mine but couldn't get one of them 100÷. I believe this was the company I used far less than a new guage cluster (if I remember correctly).

DrSpeedometer.com - Instrument Cluster Repair, Speedometer Repair and Tachometer Repair -

Oh and just to be clear I have no affiliation with this company. I liked that they fix your cluster rather than replace. Easier so as no question of tampering or looking like mileage was rolled back or ahead if you bought a used cluster to install, etc.
Dr.Speedometer has good customer reviews. Looks like the way to go. Thanks.
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