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Old 09-26-2020, 09:44 AM
 
Location: Lake Norman, NC
7,708 posts, read 11,822,645 times
Reputation: 32497

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When I paid my daughters loan I was greeted with a celebratory fireworks "pop up" on the screen the next time I logged into the account online commemorating the loan being paid off. I took a screenshot of the zero balance and saved it as a pdf as proof.

Currently working on the parent loan now. Can't wait to see the next firework pop up in a couple more months!
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Old 09-26-2020, 09:51 AM
 
Location: NJ
14,334 posts, read 23,565,233 times
Reputation: 13567
Quote:
Originally Posted by Mr78609 View Post
He says not so. He did say the account appeared to be paid but I think a real documented receipt should be sent to us...
Ask your son for the log in so you can look at it all yourself
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Old 09-26-2020, 12:18 PM
 
Location: Phoenix, AZ
2,874 posts, read 1,351,532 times
Reputation: 7397
Quote:
Originally Posted by Mr78609 View Post
He says not so. He did say the account appeared to be paid but I think a real documented receipt should be sent to us...

Your cancelled check is your receipt and you can take screen shots of the online account showing zero balance.


So quit your belly aching.
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Old 10-05-2020, 10:58 AM
 
11,722 posts, read 12,779,994 times
Reputation: 16140
When I paid off my final college loan, I never received a receipt. What is it needed for exactly?

I sent off the final payment, and then checked my account the next month just to confirm. I believe I could have also downloaded a statement showing the payoff. I actually saw I still owed 3 cents. A quick call to the firm got that wiped out, and then I got a congratulations and that was it. Nothing ever came in the mail except my final tax form for the interest I paid.

Last edited by BostonMike7; 10-05-2020 at 11:07 AM..
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Old 10-05-2020, 11:24 AM
 
Location: NJ
14,334 posts, read 23,565,233 times
Reputation: 13567
Quote:
Originally Posted by BostonMike7 View Post
When I paid off my final college loan, I never received a receipt. What is it needed for exactly?

I sent off the final payment, and then checked my account the next month just to confirm. I believe I could have also downloaded a statement showing the payoff. I actually saw I still owed 3 cents. A quick call to the firm got that wiped out, and then I got a congratulations and that was it. Nothing ever came in the mail except my final tax form for the interest I paid.
That's the issue, the OP has not seen for themselves that it's paid in full.
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Old 10-05-2020, 11:48 AM
 
Location: Northern Virginia
5,818 posts, read 6,250,434 times
Reputation: 15267
Quote:
Originally Posted by Mr78609 View Post
He says not so. He did say the account appeared to be paid but I think a real documented receipt should be sent to us...
Is your address on the account? I would expect them to send some type of letter or statement verifying the loan is paid in full but they would send it to the address on the account.
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Old 10-07-2020, 07:03 PM
 
2,712 posts, read 940,219 times
Reputation: 5959
When I paid off my son's student loan, I received a letter in about a week stating the loan was paid and closed.

It was a letter similar to what I've gotten when I paid off other loans - like a car loans.
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Old 10-08-2020, 02:24 AM
 
Location: Scottsdale
1,754 posts, read 866,404 times
Reputation: 3127
Quote:
Originally Posted by Mr78609 View Post
We paid off a student loan our son had 3 months ago. We sent a certified check. Now we can not even get them to send us a receipt in spite of several request. It was for over 25 k and I think we legally should be given a valid receipt, What can we do ?
I pay online with my account, and with each payment the server usually sends me an email receipt by default when it posts (1-2 days). It just pops up on the iPad.
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Old Yesterday, 11:04 PM
 
Location: Watervliet, NY
4,975 posts, read 2,091,411 times
Reputation: 9226
Quote:
Originally Posted by Mr78609 View Post
We paid off a student loan our son had 3 months ago. We sent a certified check. Now we can not even get them to send us a receipt in spite of several request. It was for over 25 k and I think we legally should be given a valid receipt, What can we do ?
If you paid with a certified check, you should've gotten the cancelled check back with your statement (unless you actually used a bank check, which is not the same thing).
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