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I bought this laptop about 6 months ago. It's an HP Pavilion and so far I'm very satisfied with it. However, recently something with my CPU went wrong. I used to play games and talk to my friends on Skype at the same time, but I can't do it right now, the laptop freezes and I have to take the battery out and switch it on again. The CPU used to be normally around 7%, right now it's on 15%, but when I open for example Skype, it quickly goes up to 80% and than back on like 30% and is stable there. Yesterday, I found a trojan on the computer, it has gotten a bit better since then, but it still crashes when I play and talk on Skype at the same time. I tried Avira, Windows Essentials and AVG and only AVG found a trojan. Does anyone know what shall I do?
Sort the tasks running in the task manager processes tab by clicking on the CPU column header so the maximum utilization is at the top, which should normally be 'system idle process' , then see what image name is at 100% when it stops responding.
Sort the tasks running in the task manager processes tab by clicking on the CPU column header so the maximum utilization is at the top, which should normally be 'system idle process' , then see what image name is at 100% when it stops responding.
Thank you for the tip!
I tried to open many Google Chrome windows at one time and see what is was going to do, but there was nothing but Google Chrome at the CPU column. Not any different programme or application.
I bought this laptop about 6 months ago. It's an HP Pavilion and so far I'm very satisfied with it. However, recently something with my CPU went wrong. I used to play games and talk to my friends on Skype at the same time, but I can't do it right now, the laptop freezes and I have to take the battery out and switch it on again. The CPU used to be normally around 7%, right now it's on 15%, but when I open for example Skype, it quickly goes up to 80% and than back on like 30% and is stable there. Yesterday, I found a trojan on the computer, it has gotten a bit better since then, but it still crashes when I play and talk on Skype at the same time. I tried Avira, Windows Essentials and AVG and only AVG found a trojan. Does anyone know what shall I do?
Thanks a lot!
MJay
1- go to bios ----> load setup defaults------> save and exit .
2- when windows loads ( start -----> run -----> msconfig -----> go to startup tab -----> deselect all entries -----> ok ) restart
1- go to bios ----> load setup defaults------> save and exit .
2- when windows loads ( start -----> run -----> msconfig -----> go to startup tab -----> deselect all entries -----> ok ) restart
If that doesnt help, it's hardware.
So basically you have one solution for all problems.
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