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Reload this Page Dell Laptop Blank Screen (monitor, motherboard, graphics, how to)
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Old 12-14-2014, 08:43 AM
 
1 posts, read 596 times
Reputation: 10

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I'm having an issue with my Dell Inspiron N5010 Laptop (running Windows 8). It is turning on and then the screen is going blank and black after showing the windows logo. My laptop was running well and suddenly this problem occurred. I turned off the laptop forcefully, and from then I am facing this problem. Even i attach external monitor to check but monitor is also displaying black screen. Please let me know how to solve this problem.

With Regards,
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Old 12-15-2014, 12:31 PM
 
Location: SF Bay Area
13,520 posts, read 22,131,339 times
Reputation: 20235
I think your onboard intel graphics component is kaput. Time for a motherboard replacement.
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Old 12-15-2014, 03:12 PM
 
Location: The Ranch in Olam Haba
23,707 posts, read 30,749,085 times
Reputation: 9985
See if you have video in safe mode.

How to boot into Safe Mode on Windows 8 on your Dell PC | Dell US
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