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Old 05-25-2020, 12:25 AM
 
Location: Las Vegas nv
1,052 posts, read 1,302,369 times
Reputation: 371

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Hi. I am taking a remote job which requires me to call people all day. A USB headset is required. The representative from the company had no more specs than that. I was looking at some headsets online and see that they start around $40.00. A search of this forum informed me that I would need about $100-@200 headsets.
I won't have much background noise. If you had to be on the phone for 8 hours a day and needed to use a headset, what would you choose? Thanks.
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Old 05-25-2020, 09:03 AM
 
Location: Raleigh, NC
2,537 posts, read 3,876,055 times
Reputation: 3427
I'm sorry but I don't think you'll get advise here that will help you that much.

What fits your head and ears while feeling comfortable, blocks out what outside sound there is, and has good audio quality, will be very personal to you.
You need to try different makes and models on, to see for yourself.
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Old 05-25-2020, 10:19 AM
 
Location: Sweet Home Chicago!
5,847 posts, read 4,528,063 times
Reputation: 7472
Ideally I'd look for a bluetooth "on top of the ear" solution. "On top of the ear" meaning the earpiece sits on top of the ear, not in the ear and not completely covering your ear. I like Bluetooth because you can move around without wires. I have the Backbeat 6100 "over the ear" headphones which are nice, but can get warm if worn all day. I work in loud data center environments so blocking out external noise is important to me. If you need to wear them all day, I'd also avoid earbuds as they block airflow and your ear canal will sweat. For best sound quality for your voice, you'll want a set with a boom mic, the mic that extends toward your mouth. I'd start by looking at Plantronics solutions. >

https://www.poly.com/us/en/products/headsets
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Old 05-25-2020, 02:02 PM
 
Location: SF Bay Area
13,524 posts, read 19,026,654 times
Reputation: 20166
There are tons of reviews of headsets out there. I'd google and start reading to gain an understanding of what capabilities to look for to meet your needs based on your budget.
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Old 05-25-2020, 11:51 PM
 
Location: Not far from Fairbanks, AK
17,471 posts, read 31,200,796 times
Reputation: 13611
https://www.amazon.com/usb-headset-m...and+microphone
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Old 05-26-2020, 11:30 AM
 
Location: McAllen, TX
4,934 posts, read 3,424,964 times
Reputation: 5840
A gaming headset is over the ear however, may not be comfortable to wear for 8 hours straight.

If it's for voice phone communications, I would suggest a headset that is designed for that.

The kind they wear in the call centers would be appropriate.

Something like this.
https://www.amazon.com/Cancelling-Mi.../dp/B01M6ZN6C0
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Old 05-26-2020, 07:17 PM
 
13,622 posts, read 6,750,451 times
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I’d recommend Sennheiser or Plantronics as options. Ones with decent microphones and one ear speaker.
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Old 05-27-2020, 01:57 PM
 
Location: Cleveland, Ohio
13,030 posts, read 15,129,239 times
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Quote:
Originally Posted by markjames68 View Post
I’d recommend Sennheiser or Plantronics as options. Ones with decent microphones and one ear speaker.
Winner.
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Old 05-28-2020, 04:56 PM
 
Location: Las Vegas nv
1,052 posts, read 1,302,369 times
Reputation: 371
Thanks for all the suggestions. I did order two, 1 one ear model and another a Plantronics ear bud model. All reviews I read said models bothered ears after a few hours. People apparently switch out mid shift to rest their ears. May items are unavailable, some give a date and some do not. The increase in remote work since the shutdown has made these items very popular.
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