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Old 12-20-2008, 03:59 PM
 
Location: Charlotte, NC
7,041 posts, read 14,375,632 times
Reputation: 2333

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This is for all of the computer people that we have out there. I am NOT a computer person.

Having said that, my desktop is a Dell dimension E521 with Vista OS. Usually, Vista works fine, but, sometimes decides to get rid of what it thinks is "unnecessary" hardware such as printers or CD drives. Now, I have already worked through all of that....(learning A LOT about computers this way) but, it's latest victim is two fold. First, my speakers (and they are the second set installed here; the first set fell victim to Vista a couple of years ago) and my headset that is necessary to use Skype to call overseas. I have tried the new driver thing...did not work. I have made sure that the headset is plugged in properly and that the jacks are working. (all ok) I have googled it and done everything that they have said...and, still nothing.

Don't really have the time to wait for one of my son's friends to come by and spend an afternoon on it...there would probably be a long wait to begin with...Christmas is coming up very soon and I want to call my friends overseas. Can anyone help me??
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Old 12-20-2008, 05:04 PM
 
Location: Concord, NC
189 posts, read 558,968 times
Reputation: 68
Sorry to hear about your problems. I wish I could help, but I ditched Vista and went with Apple (wish I made the move sooner!!) Hopefully someone can help you though!!
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Old 12-20-2008, 06:40 PM
 
Location: Burlington VT
1,405 posts, read 4,641,069 times
Reputation: 553
I skipped Vista when I bought my new computer - I got XP instead, so I have no personal experience which would help - but Microsoft does have good resources online. There are forums a bit like this devoted to troubleshooting. I'd look there. Do you not have some sort of warratee/support on the machine?

Here's another idea - XP has (and I believe Vista retained, but I might be wrong about this) a terrific feature called System Rollback. Use that if you have it!
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Old 12-20-2008, 09:28 PM
 
Location: MN
1,669 posts, read 6,028,335 times
Reputation: 958
What does this have to do with Charlotte?
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Old 12-20-2008, 10:59 PM
 
Location: North Carolina
6,955 posts, read 8,070,377 times
Reputation: 6777
Quote:
Originally Posted by moving123456 View Post
What does this have to do with Charlotte?
If you can't get to the Charlotte C-D forum anymore and don't have any clue as to where in the Charlotte area you might be able to get your computer serviced, it sure does!
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Old 12-21-2008, 05:47 AM
 
Location: Charlotte. Or Detroit.
1,456 posts, read 3,986,387 times
Reputation: 3275
Quote:
Originally Posted by moving123456 View Post
What does this have to do with Charlotte?

Thank you, self-appointed mod.
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Old 12-21-2008, 08:23 AM
 
Location: Charlotte, NC
7,041 posts, read 14,375,632 times
Reputation: 2333
So, basically, nobody can help....

Charlotte C/D forum is where I know people. I don't know people in the computer forum because, I am NOT a geek...(if I were, I could have already fixed the computer!)
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Old 12-21-2008, 08:27 AM
 
Location: Arden, NC
535 posts, read 1,676,623 times
Reputation: 235
Go to Dell's website (support.dell.com). Enter your service tag, then go to downloads. Download any "newer" drivers for your system, esp chipset, etc. Install the latest bios while you're at it (that one will require a reboot).
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Old 12-21-2008, 01:05 PM
 
28,790 posts, read 45,524,373 times
Reputation: 37871
Since you didn't mention it...

Do you have and use

Anti-virus
Anti-spyware/malware
Software firewall
Ccleaner or a variant
??

If not you may have a beastie or two. Google online virus scan and run one (requires a high speed connection). Symantec, F-prot, Trend Micro are a few I know of.

Check Add/Remove programs for anything mentioning toolbar, shopping, or coupons and remove them.

Do you use Limewire, Bearshare, or other music sharing programs? Get rid of them.
Do you use IM's? Get rid of them.

What shows up in the startup tab of msconfig? Post the list here (you can do the same with add/remove programs if you want) and someone (me if I'm here) will advise you if something should be removed.
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