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SOME fax numbers will not successfully send the faxes. We send all day to numbers with no problems. But then occasionally, the machine will find a number it doesn't like, and the faxes will never go through.
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Originally Posted by Lacerta
it will repeatedly have problems with the same numbers, but will send to other numbers with absolutely no problem in between.
I'm fairly certain that you have your solution...
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Originally Posted by swagger
Based on your description, it's almost certainly an incompatibility between the fax hardware.
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Originally Posted by gramirez2012
Sounds like there's a compatibility issue.
Get a new fax machine, or a second one. If you get a second one, make sure that it's a different brand. If you REALLY want to make sure that you don't have the same problem with the same remote machines, research which chipsets your current machine and the potential new machine use, and make sure they're different.
I believe the most compatible speed is 14400, so try that and see if it fixes the problem.
If it can't sync at 33.6, it'll automatically drop to 14.4 and try again. Depending on the brand/settings, it may keep dropping until it hits 300 baud...
This is a chipset-chipset compatibility problem. I virtually (since this is the Internet ) guarantee it.
Get a new fax machine, or a second one. If you get a second one, make sure that it's a different brand. If you REALLY want to make sure that you don't have the same problem with the same remote machines, research which chipsets your current machine and the potential new machine use, and make sure they're different.
Our appointment to have our new copy machine delivered and set up is next week. So then we will have a brand new commercial grade copy/scan/fax (the copy/scan machine we have now is about 5 years old) and our existing fax machine. If one doesn't work, hopefully the other will, since they will be about as opposite as possible.
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