Shoppes at Eagle Pointe (Cookeville: locations, brick, near)

[tragenvol]

Originally Posted by JRR

It is going to be interesting how Kroger responds when Publix finally gets open. Last month I got so frustrated about the lack of baggers at the registers that I completed their online customer satisfaction survey with my feelings. To their credit, the store manager called me the next day and we had a talk about the situation and I mentioned how Publix is fanatical about having people available to bag your groceries and take them out to your car, if desired.

He said he would discuss this with his front end manager and ever since, there have been baggers at all the registers when we have gone in. We'll see how long that lasts

Baggers....if they were their only issue....stocking the place...so infuriating....they don't even try.

Worst. Kroger. In. The. Nashville. Division. Period.

[JRR]

Originally Posted by tragenvol

Baggers....if they were their only issue....stocking the place...so infuriating....they don't even try.

Worst. Kroger. In. The. Nashville. Division. Period.

I definitely agree on the stocking issue (also mentioned that to the manager). Frustrating to go to buy an item advertised on sale and the shelves are bare. Going grocery shopping this afternoon. Heading to Food lion; not about to try Kroger and fight the pre-Thanksgiving crowd.

Counting the days until Publix. Would be kind of ironic if so many people went to Publix that it became as crowded as Kroger is now. But it would still be better run

[JMT]

Originally Posted by JRR

I definitely agree on the stocking issue (also mentioned that to the manager). Frustrating to go to buy an item advertised on sale and the shelves are bare. Going grocery shopping this afternoon. Heading to Food lion; not about to try Kroger and fight the pre-Thanksgiving crowd.

Counting the days until Publix. Would be kind of ironic if so many people went to Publix that it became as crowded as Kroger is now. But it would still be better run

Publix can handle the crowds so much better. Publix has wider aisles and a host of additional employees to keep things moving smoothly and swiftly. The Kroger in Cookeville, while it has a much larger footprint than other grocery stores in town (even the entire region) seems dark and cramped by comparison. The Publix motto "Where shopping is a pleasure" really is true.

I was living in Atlanta when Publix entered the market. They swooped in and built something like 50 new stores pretty much all at once. The only other major player in town was Kroger, and it caught Kroger completely by surprise. Twenty years later, Publix stores in Atlanta still look like they're brand new, and now they have something like 150 stores in the Atlanta area and surpassed Kroger to become the largest grocer in Atlanta. Kroger has had to spend millions just to keep up, and it dropped to number 2 grocer. If Kroger doesn't do something to improve its lot in Cookeville, Publix will clean their clocks.

[tragenvol]

Originally Posted by JMT

Publix can handle the crowds so much better. Publix has wider aisles and a host of additional employees to keep things moving smoothly and swiftly.

Publix does provide a pleasurable shopping experience...I normally shop there at least twice per month, but Publix has fewer registers than Kroger and therefore less staff ringing up your items. Even the self checkouts have fewer stations.

With that said.....too bad Nashville Kroger Corporate doesn't take note of the public's bad will toward our Kroger, but maybe that will change. Here's the thing...most of the awfulness about our Kroger could be changed by local management....but it doesn't change. Most things except for parking.

[loonyrich]

So am I reading this right? There will be a Five Below and a Five Guys. I hope that is correct. Love Five Guys burgers and fries.

[tragenvol]

Originally Posted by loonyrich

So am I reading this right? There will be a Five Below and a Five Guys. I hope that is correct. Love Five Guys burgers and fries.

Five Guys was mentioned in the media, but no verification.

[loonyrich]

At the barbershop yesterday, I heard that someone had inquired about the property west across Walnut from Eagle Point and the owners seemed uninterested in the offer. Wonder if that could be Phase Two of Eagle Point?

[justindb29]

Originally Posted by loonyrich

At the barbershop yesterday, I heard that someone had inquired about the property west across Walnut from Eagle Point and the owners seemed uninterested in the offer. Wonder if that could be Phase Two of Eagle Point?

Also remember that there are two or three lots behind the Publix along Walnut.

[tragenvol]

Looks like the back wall of Publix is going up.

[tragenvol]

Working last night on Publix and very early this morning.