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Old 01-12-2017, 01:06 PM
 
Location: Chicago area
18,757 posts, read 11,787,488 times
Reputation: 64151

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Welcome to the new norm of people treating people like crap. We were on a tarmack for two hours waiting to take off and my husband asked the stewardess if he could please get up and use the facilities. We are an older couple and he has some issues. He was granted permission by the queen but not without some harsh words about remaining seated. It felt like we were being held hostage. I swear I hate to fly now. It's a very unpleasant experience for the public and the staff.
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Old 01-12-2017, 02:00 PM
 
Location: Niceville, FL
13,258 posts, read 22,822,968 times
Reputation: 16416
Quote:
Originally Posted by NYCresident2014 View Post
I'm confused- I thought passengers had to be allowed to step off the plane after three hours under the federal airline passengers bill of rights? Otherwise the airline faces a fine a $27k per passenger, if I remember the rule correctly.

I'd sure prefer to wait in a terminal for 3 additional hours instead of inside the plane...
It's legally allowed but firmly discouraged in many cases because of the time and human resources required in rounding up passengers again once they've ben turned free into the terminal. And an extra ten minutes getting everyone back onto the plane can cause a crew to time out or for the plane to lose a departure slot, leading to an even longer flight delay.
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Old 01-12-2017, 03:21 PM
 
Location: Juneau, AK + Puna, HI
10,545 posts, read 7,735,179 times
Reputation: 16038
Quote:
Originally Posted by NYCresident2014 View Post
I'm confused- I thought passengers had to be allowed to step off the plane after three hours under the federal airline passengers bill of rights? ...
They weren't sitting on the plane for that long. The delay was six hours, which means they were waiting in the departure lounge for quite awhile.

Regarding D'Amato, I guess in his case it's "once a dork always a dork".
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Old 01-12-2017, 03:38 PM
 
26,191 posts, read 21,568,036 times
Reputation: 22772
Quote:
Originally Posted by hertfordshire View Post
So you'd be okay with waiting more than 6 hours when it seems that the simple solution would be to reseat passengers, as they were told they were going to do? I'm definitely not that patient.
Well the bad assumption in your part is that the 6 hour delay was due to weight, nothing in the article seems to support that. Further going to the captain to get things moved along usually isn't going to work for you
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Old 01-12-2017, 04:40 PM
 
16,414 posts, read 12,487,571 times
Reputation: 59602
Quote:
Originally Posted by Lowexpectations View Post
Well the bad assumption in your part is that the 6 hour delay was due to weight, nothing in the article seems to support that. Further going to the captain to get things moved along usually isn't going to work for you
Where exactly did I say that I made that assumption? They had been delayed for a long time. They were being FURTHER delayed by something that could easily be remedied, which the captain said he WOULD remedy, and 45 minutes later, had STILL done nothing about.
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Old 01-12-2017, 04:54 PM
 
Location: New Jersey
12,322 posts, read 17,124,630 times
Reputation: 19556
Quote:
Originally Posted by Lowexpectations View Post
Moral of the story is that you don't get to decide who runs their mouth on a plane but the captain does
The Captain generally has carte blanche. In this day and age appriaching the cockpit if you are not a crew member is a no no. At the same time, its understandable he was upset but it didn't help matters trying to stage a mutiny of sorts.

Plane crews do not take any sort if outburst lightly.
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Old 01-12-2017, 05:00 PM
 
26,191 posts, read 21,568,036 times
Reputation: 22772
Quote:
Originally Posted by hertfordshire View Post
Where exactly did I say that I made that assumption? They had been delayed for a long time. They were being FURTHER delayed by something that could easily be remedied, which the captain said he WOULD remedy, and 45 minutes later, had STILL done nothing about.

You clearly purposely or not ran the two together here


Quote:
So you'd be okay with waiting more than 6 hours when it seems that the simple solution would be to reseat passengers
The so simple solution you refer to has nothing to do with the 6 plus hour delay. All of that is still not relevant that thinking you are going to approach the pilot to move things along is foolish
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Old 01-12-2017, 05:48 PM
 
3,951 posts, read 5,072,579 times
Reputation: 4162
Airlines hold no responsibility and the Government allows them to merge at will eliminating competition.

Sadly, one must bottle it up and express their discontent when they are at their destination.
Airlines do listen to passengers, especially those who take their concerns up with the FAA.
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Old 01-12-2017, 05:59 PM
 
26,191 posts, read 21,568,036 times
Reputation: 22772
Quote:
Originally Posted by WithDisp View Post
Airlines hold no responsibility and the Government allows them to merge at will eliminating competition.
That has nothing to do with this story

Quote:
Sadly, one must bottle it up and express their discontent when they are at their destination.
Airlines do listen to passengers, especially those who take their concerns up with the FAA.
When was it every cool to confront a pilot to get them to move things along?
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Old 01-12-2017, 06:13 PM
 
16,414 posts, read 12,487,571 times
Reputation: 59602
Quote:
Originally Posted by D. Scott View Post
The Captain generally has carte blanche. In this day and age appriaching the cockpit if you are not a crew member is a no no. At the same time, its understandable he was upset but it didn't help matters trying to stage a mutiny of sorts.

Plane crews do not take any sort if outburst lightly.
I don't think the "mutiny" or "outburst" came until after the captain told him to leave the plane (after D'Amato asked him if he was ever going to do what he promised he was going to do).
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