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I went to the dentist this past Monday for my cleaning. There were 2 issues they found: chipped molar and bleeding around one of my crowns. The dentist and the hygienist talk about what I needed and all they told me is that “they will fix it” in a followup appointment. The dental hygienist told me that perhaps I grind my teeth at night thus the reason for the cracked molar. BTW, way the chipped molar doesn’t hurt at all but I do feel it rough back there with my tongue. Hygienist also mentioned that I may need a dental guard for nighttime.
As to the bleeding around one of my crowns, it only happens when they do the cleanings. I was told in a prior visit to really clean it with a floss and “get in there good.” I do this and it doesn’t bleed at home. Only when I go in for a cleaning.
The hygienist walked me out and said the receptionist would call me to schedule a visit. However, it is Wednesday and I still haven’t heard from them. Should I change dentists?
Another prior incident: Maybe 2-3 cleanings ago, I went to my visit and was told that I was there on the wrong time/date. I argued with the receptionist (now since gone) that I WAS at my scheduled appointment. Ok, so I left. As I’m driving home (which is about 20-30 mins distance away from his office) she calls, “Sorry!” I was right and they were wrong. Turns out the receptionist confused me with a vendor that “looked like me”.
The hygienist walked me out and said the receptionist would call me to schedule a visit. However, it is Wednesday and I still haven’t heard from them. Should I change dentists?
No, you should call the dentist and make your follow-up appointment. Communication errors happen and the dentist has hundreds of patients whereas you probably just have one dentist and can remember that you need this work done.
Another thing: They owe you an explanation of what, exactly, they propose to do to "fix it". This is your right as a patient. No dentist should balk at giving such an explanation. If yours does, I would look for another one.
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