I took in a dog from a co-worker that lost his home recently. I had the dog fully vetted, as he'd never had it to the vet.
Four days or so after he was vetted he went to his new home.
Two days after they took him home they said it wasn't eating. I asked if he was eating nothing at all or if he wasn't eating as much as they thought he was. He's well over 100 pounds and could stand to gain a few pounds. But he's also a major couch potato and so many people think they should put away 20 pounds of dog food each day. She said he's eating, just not much and she didn't think it was enough. I told her Newfies don't eat that much. Suggested things she can do to entice him to eat more and such but told her if she thought it was more than that to take him to the vet and have the vet call me.
Two days after that I started getting e-mails from them saying they weren't sure if it was going to work out and they wanted to know what to do. Their sheltie had been attacking the adopted dog. I told them it wasn't a decision I could make for them but I'd support what they chose. I suggested training for their dog as they said there was no aggression at all in the dog they adopted from us.
Ultimately they decided it wasn't go to work and Jack had to come back. When I first brought him in I had two approved applications and two approved home visits. I called the second adopter and they still wanted to adopt him. They did and her husband works thirty minutes from the adopters so they just picked him up and brought him home. It worked great. Until......
The second adopter called and said Jack is very sick. His scrotal sac is swollen to the size of a grapefruit. He's passing blood in his stool - a lot of it. The vet did a ton of blood work and started him on three meds. In the middle of it all we had a monster storm blow through with wicked tornadoes. The vet had to evacuate the clinic so they sent him home with all the meds. We should know more on Monday.
Today I log in and get an e-mail from the first adopter asking when she can expect the adoption fee back!
First of all, when they adopted him we went over the contract that says the fees are not refundable. Second, the dog was very ill thanks to them. They even told the new adopters his sac was very swollen, so they knew there was a problem and did nothing. Now I've got some monster vet bills piling up! And she wants her adoption fee back?
Does anyone think I'm being unreasonable in not giving the fee back?