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Old 11-01-2010, 11:22 PM
 
965 posts, read 2,930,842 times
Reputation: 495

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I recently purchased an item off eBay, however the item itself wasn't working properly. Seller stated in the listing that it was in mint condition. Anyhow, I couldn't get it serviced with the warranty so I requested the seller to issue me a refund even though seller says no returns.

I told the seller everything that had happened(it was a cellphone btw) but they still refused to refund my money so I filled out an eBay claim. That didn't work out and they ruled in their favor. So I appealed and I get a message from eBay telling me I know it's frustrating and such.

At this time I was already mad and frustrated because eBay has NO contact numbers, no email addresses, no nothing. Their chat is no help at all.

So I contacted my bank and told them what happened and did a fraud investigation.

That was $365 spent on a device that's not functioning properly and the carrier won't honor their warranty so I really had no choice but to contact my bank.
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Old 11-04-2010, 02:07 PM
 
Location: Hougary, Texberta
9,023 posts, read 12,204,297 times
Reputation: 10966
So long as you return the device at your expense, then I see no issue with it.

If you submitted a chargeback and still have the phone, then that would be fraud.
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