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12-04-2012, 11:30 PM
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38 posts, read 56,076 times
Reputation: 17
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So... tonight for the second or third time out of ~2 years, Bank of america randomly charges me a $8.95 fee for no reason. which means this is the second or third time I go through recorded messages to talk to someone about this fee.
After talking with the representative
I hear the old "I apologize about this mistake sir, it seems this fee has been charged by accident. I will reverse it immediately"  
but this time, im gonna get compensation for minutes of my time... I ask somewhat jokingly, the guy on the phone to give me "comp". I feel like this guy has a slight accent and may be out of country. So he might not get the joke but anyways, he gives me credit for the next time I need a debit card or checks. 
oh well... dont let anyone take your money for no reason guys.
peace!!111! |
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12-04-2012, 11:42 PM
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5,725 posts, read 9,111,113 times
Reputation: 7981
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I use a credit union.
My checks and debit cards are always free...
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12-04-2012, 11:42 PM
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48,508 posts, read 88,455,406 times
Reputation: 18187
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A likely human error and you think the company is evil? Why not give your business to a non-evil bank then.
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12-05-2012, 12:05 AM
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38 posts, read 56,076 times
Reputation: 17
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Quote:
Originally Posted by texdav
A likely human error and you think the company is evil? Why not give your business to a non-evil bank then.
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ok well, i think you took that part too seriously... I said evilness because I couldnt really think of a word to describe this situation  |
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12-05-2012, 12:20 AM
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Location: Los Angeles area
14,017 posts, read 18,867,073 times
Reputation: 32438
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Quote:
Originally Posted by The great chase
ok well, i think you took that part too seriously... I said evilness because I couldnt really think of a word to describe this situation |
Wouldn't "Bank of America and their screw-ups" have been more accurate? Those sorts of screw-ups, althought they can be irritating as hell, do not rise to the level of evil. Glad to have your explanation, however. The thread title did make me look. LOL |
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12-05-2012, 12:45 AM
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5,409 posts, read 10,331,858 times
Reputation: 4478
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Quote:
Originally Posted by texdav
A likely human error and you think the company is evil? Why not give your business to a non-evil bank then.
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Not likely an error.
Repeat this "error" thousands of times, and figuring that only maybe 1 in 10 customers even notice or complain, and half of those do not get the returned credit . . .
Fraud, err ah "errors" work out to become nice little profit centers. |
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12-05-2012, 06:23 AM
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Location: Warwick, RI
3,606 posts, read 4,516,148 times
Reputation: 5840
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Incompetence would have been my choice rather than evilness.
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12-05-2012, 06:30 AM
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8,397 posts, read 6,286,719 times
Reputation: 6338
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Credit Unions only here. Big banks need to find a shady way to take your money so they can continue paying their CEO's millions of dollars every year.
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12-05-2012, 06:38 AM
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Location: DFW - Coppell / Las Colinas
36,666 posts, read 40,742,889 times
Reputation: 44124
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Change banks, Obama does not make you stay with BOA no matter if he does borrow their money.
I use a locally owned / run bank. I can walk right in and talk to a real person who cares.
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12-05-2012, 07:06 AM
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9,336 posts, read 20,184,937 times
Reputation: 4511
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Even credit unions or locally owned banks can make mistakes. Does not make them evil as well.
If anyone sees a mistake, call it in.
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