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In-n-Out Burger consistently has pleasant, polite & efficient service (and really good burgers, wow, I miss them!) but it's a fact that the employees are paid better than the average fast food worker & treated better as well. In my experience it's usually McDonald's service that is lacking but I generally try to avoid McD's anyway.
There is an article about this. I'm sure there are many articles. Chcik-Fil-A is the overwhelming favorite in terms of customer service in the US. McDonald's is the overwhelming loser. Is anyone surprised?
In-n-Out Burger consistently has pleasant, polite & efficient service (and really good burgers, wow, I miss them!) but it's a fact that the employees are paid better than the average fast food worker & treated better as well. In my experience it's usually McDonald's service that is lacking but I generally try to avoid McD's anyway.
Like Portillo's, In & Out always seems to have a lot of people behind the counter and in the kitchen, but they are well organized and really hustle.
There is an article about this. I'm sure there are many articles. Chcik-Fil-A is the overwhelming favorite in terms of customer service in the US. McDonald's is the overwhelming loser. Is anyone surprised?
I doubt McDonald's is clearly worse than any other place all the time. The word "McDonald's" just makes people think of "terrible" food with "lethargic" employees that "don't care". It has a negative perception just because it's McDonald's, even if it doesn't always deserve it.
Like Portillo's, In & Out always seems to have a lot of people behind the counter and in the kitchen, but they are well organized and really hustle.
I agree. I'm always impressed with the energy and hustle of the In & Out employees. I've been to several of their restaurants and it's always a pleasant experience.
BTW -- I've never been to a 'Chick Fil A' that had poor service or food and that includes Oklahoma, Arkansas, Tennessee and Florida locations that I have been to over the last 5 years.
I agree. Chick-Fil-A clearly holds their staff to a higher standard and it shows by being quite a bit better (and friendlier) than almost all of the other fast food chains.
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