Pizza Hut CEO: Skip the quality and focus on convenience (ingredient, frozen)

[Kaphawoman]

So Pizza Hut wants to be more like a car service. Yup, that sounds about right. Blech.

[lieqiang]

I don't like Pizza Hut, but to be fair this headline seems to be taken way out of context.

It sounds like the point he was making during a presentation was that these days convenience is more important than quality, not that they were making any operational moves to skip/reduce quality. They are focusing on better tools to order, track, etc.

[SweetLittleWing]

Doesn't surprise me they're losing money. Just assumed it was frat boy hangover chow.

Originally Posted by Northeaster

Pizza hut was good in the 70's. I can't believe there still around. Every time I say "lets give em another chance" an hour latter I say "never again"

Oh, so once upon a time (before I was born) it really was actually good?

I'm much younger then my spouse. as a kid, if my parents ordered that greasy, spongy monstrosity I rummaged the fridge for leftovers or skipped dinner. Thought it was vile. he was surprised and said they used to be good when he was a kid. I just shake my head at the annual pizza order - my folks talking about ordering that nasty pizza and the chat the next day about how bad it was and how they were never ordering it again. They have many awesome pizza places close by to chose from. Man, I miss real pizza.

[burdell]

Originally Posted by lieqiang

I don't like Pizza Hut, but to be fair this headline seems to be taken way out of context.

It sounds like the point he was making during a presentation was that these days convenience is more important than quality, not that they were making any operational moves to skip/reduce quality. They are focusing on better tools to order, track, etc.

I just saw one of their ads last night, someone picks up a slice and it appears to have all the structure of a jellyfish, flops over like a dog's ear, YUCK! Doesn't look like they're making any moves to actually instill quality either.

To all the wonderful independent pizzerias we have putting out a quality product: THANK YOU!

[Scooby Snacks]

Originally Posted by lieqiang

I don't like Pizza Hut, but to be fair this headline seems to be taken way out of context.

It sounds like the point he was making during a presentation was that these days convenience is more important than quality, not that they were making any operational moves to skip/reduce quality. They are focusing on better tools to order, track, etc.

Exactly. But then again, this is a CD restaurant thread, so bring on the X Restaurant brand bashers. I like Pizza Hut. Our local Pizza Hut's pizzas are quite good. The key to getting a better tasting pizza is to pick it up yourself. Delivery takes so long that by the time we get it, the pizza is cold, so it tastes terrible. I don't like having to pay a $2.50 "delivery fee" (what's that for anyway? The drivers use their personal vehicles). Then I have to tip the driver on top of paying that to get a pizza that takes at least 45 minutes to arrive, sometimes 1 1/2 hours. I can pick it up myself 15 minutes after I order, save $5.00, and the pizza actually tastes great. Wow, what a concept.

[toofache32]

I also like Pizza Hut, especially the pan pizza. I've never had pizza I truly did not like. Pizza is like sex...even when it's not good, it's STILL good.

My in-laws in NYC like to order a "PEEEEeeetsuh Pieeee" and it's this strange stuff they fold up like a sandwich to eat.

[bale002]

I make my own pizza, like my grandfather, of blessed memory, used to do.

Not exactly from scratch, my supermarket sells dollops of yeasted dough, sometimes two for the price of one, also often jars of tomato sauce two for one, and mozzarella also on sale. Beats the hell out of Pizza Slut, which makes us sick anyway, or any other chain and even family-owned pizzerias/restaurants which, in my neighborhood anyway, are still short on quality and bloated on price.

[snj90]

Pizza Hut does not have good pizza at all. Their breadsticks are great though.

[bus man]

Originally Posted by bale002

I make my own pizza, like my grandfather, of blessed memory, used to do.

Not exactly from scratch, my supermarket sells dollops of yeasted dough, sometimes two for the price of one, also often jars of tomato sauce two for one, and mozzarella also on sale. Beats the hell out of Pizza Slut, which makes us sick anyway, or any other chain and even family-owned pizzerias/restaurants which, in my neighborhood anyway, are still short on quality and bloated on price.

I thought I was the only one who called it that!

My friend and I used to go there all the time when we were young adults in the late 1980s, and we always enjoyed it. Even now, I think their pizzas aren't half-bad, and I like their bread sticks and pizza rollers (or whatever they call them). The sit-down service has always been painfully slow, no matter which Pizza Hut I went to or what time of day/day of week I was there. The only reason I ever go nowadays is when my kids win a coupon for completing a certain amount of reading in school.

[Zymer]

I used to like Pizza Hut, when I was young, in the 70s. Now I think it sucks. I don't know if it is because *they* changed, or because *my* tastes changed...whichever, no amount of 'convenience' will make me go there again...unless every other place for miles around is closed, and I am so starving hungry that I feel like I'm going to pass out if I don't eat *immediately* (yeah, I get that way sometimes, and get a bad temper to boot, my wife says I'm "hangry")...I'd even choose a sandwich out of a bus station vending machine first.