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Old 11-21-2017, 09:38 AM
 
6 posts, read 1,920 times
Reputation: 10

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If there is less of a sample to read, whether it be that the sample is somewhat diluted with a foreign substance (food, toothpaste) or you just give less than preferred (for instance you cannot fill the 23andMe vial to the line), what are the lab's possible courses of action at that point?

I know they may flat-out require a retest. However:

Will they ever continue the read when they know it will not be as thorough and/or as accurate as desired?

If so, will they explain this to the customer?
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Old 11-21-2017, 04:38 PM
 
Location: Colorado (PA at heart)
9,260 posts, read 14,319,056 times
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No, if the sample isn't viable, they won't use it - there just isn't enough data for them to produce reports. They will send you a new kit for free to retest. If you keep getting fails, they will at some point give up and give you a refund.
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Old 11-21-2017, 04:48 PM
 
6 posts, read 1,920 times
Reputation: 10
Thanks PA2UK, as usual. I appreciate it. I had fears of them giving me an incomplete or erroneous reading.
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Old 11-21-2017, 05:07 PM
 
Location: between three Great Lakes.
1,974 posts, read 2,140,104 times
Reputation: 6889
If you have the tiniest tinge of maple syrup in your sample, your results come back "Canadian."
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