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Old 08-19-2013, 12:30 PM
 
4 posts, read 11,002 times
Reputation: 16

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We used to work as movers for Uhual and I cant count how many times we have had to go in the middle of the night to unload from a broken down uhual truck to load a new truck. Sometimes we would have to do the loading/unloading in the highway or grocery parking lots. Uhuals do break down all the time. You can keep comparing them but you will see that Budget is the best option. Plus they are everywhere. You can even get a 15% off discount here https://www.facebook.com/budgettruck...ref=ts&fref=ts . Have fun comparing!
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Old 08-20-2013, 01:33 PM
 
Location: Michissippi
3,119 posts, read 7,482,342 times
Reputation: 2063
Quote:
Originally Posted by Ankhharu View Post
When I was living in Montana and decided to move back to Dallas, I actually rode a Greyhound Bus 5 hours to Coeur D'Alene, ID (which btw is 5 hours going the wrong way ) just to get a Penske truck as the only option at the time in Butte was U-Haul. Thats how much trouble I went, to avoid U-haul. Did I mention how much I hate U-Haul?
My experiences with U-Haul have been just "meh", but the rentals were cheap. I once took a truck from Florida to Michigan that only cost $350 to rent. I also once took one from DC to Michigan that cost $250 (and these were 14' to 17' trucks). On one of our cross-country moves (the $250 one) we had a truck that was so old it had glow plugs and we had to spray hexane (or some such) into the intake to get it to start. (The guys who came out to fix the truck when it wouldn't start said to do that, and it worked.) Another time we put in a reservation for a truck and the truck wasn't available, and we had to move out of our apartment the next day! We had to drive about 20 miles to another place to get one and then my wife fell and hurt her knee in the rutted parking lot of the place that had the truck.

It sounds like you might prefer to call them "Jackass-Haul".
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Old 08-20-2013, 01:50 PM
 
Location: Dallas
5,993 posts, read 5,622,452 times
Reputation: 18002
Reserved a Budget truck a month before my moving date. As recommended, I called the night before to confirm, and was told they didn't have any trucks available, and couldn't get one in time for me to move. I was on the phone making last minute arrangements with other rental companies and had to pay more for one I finally found with an available truck, with one day less of use. Then Budget had the nerve to charge my credit card 50 dollars for a cancellation fee!!!!!!! They refunded it but I was pretty turned off by Budget and will never give them my business for future moves.
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Old 10-14-2015, 08:57 AM
 
1 posts, read 588 times
Reputation: 10
I rented a moving truck in good faith that it would be in good running condition. Far from it! It broke down 3 separate times! Two of the times I was blocking traffic. I called Budget roadside assistance and explained that I was broke down in a dangerous spot. Instead of helping me, I was put on hold for over 25 minutes. Once they finally picked up I re-explained the situation and they put me on hold again. I finally had to call 911 the first time, then my own tow truck and pay for my own tow out of pocket the second time. The 3rd time, it broke down in my new apartment complex and I had to have it towed to my storage unit. I had my movers ready, then the Budget tow company called and cancelled on me and wanted to re-schedule for later in the afternoon. The movers, who I paid, had to leave and go to their next call. I have all the receipts for my out-of-pocket tow's, movers, taxis, etc. Not to mention time lost from work and settling in to my new apartment on time. Was Budget willing to reimburse me? NO! I've instead had to begin the dispute process with my credit card instead. Worst company ever. DON'T USE BUDGET!
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