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Old 08-20-2019, 07:58 PM
 
35 posts, read 32,917 times
Reputation: 97

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I need some advice. I never imagined what would be a relatively straight forward move would be a nightmare. I recently moved from Florida to DC metro. I signed a contract, paid 75% of the money due, and now the Florida-based moving company has “abandoned” my items and is refusing to deliver them. They picked up my items early-June 2019, have not responded to any of my calls or emails, and today I received a letter in the mail, stating that their interstate service is no longer active.

Per the email, they claim my household furnishings are in New Jersey at a storage unit. I contacted the unit, and they have no record of the moving company or anything in my name. Everything is MIA. I have spent thousands of dollars, and they have everything my family owns. Baby albums, furniture, artwork, China, jewlery, my diplomas, paperwork, medical equipment, a wheelchair; our entire life is lost.

When I call the moving company, the phone goes straight to voicemail. If I do manage to get ahold of them, they hang up on me immediately.

I tried contacting the Florida police. They said it’s out of their jurisdiction. I tried contacting the FMCSA, they said they can issue fines to the company, but are not able to help me find my belongings. I cannot afford a lawyer. And I definitely can’t afford to lose everything, and I mean everything, I own.

Does anyone have any advice? Or can point me in the right direction? How can I find my items?

I’m terrified that they’ve been lost, or stolen, or even sold. Thanks for your time and suggestions, anything would be helpful as I try to sort this out.
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Old 08-21-2019, 07:33 AM
 
Location: AZ, CT no longer
695 posts, read 702,471 times
Reputation: 2071
Yikes! Have you asked the police department in Florida who would have jurisdiction? I don’t know why they wouldn’t have it. Maybe contact the State’s attorney general and/or a consumer advocate.
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Old 08-21-2019, 07:48 AM
 
Location: Oklahoma City, OK
5,353 posts, read 5,789,929 times
Reputation: 6561
Quote:
Originally Posted by Loriact View Post
Yikes! Have you asked the police department in Florida who would have jurisdiction? I don’t know why they wouldn’t have it. Maybe contact the State’s attorney general and/or a consumer advocate.
This is crazy! Contact Clark Howard. Not sure if you can reach him directly, but with something like this, it's possible. He's very knowledgeable and can probably at least steer you in the right direction. Just google him, and you'll find him easily.
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Old 08-21-2019, 11:30 AM
 
Location: OH>IL>CO>CT
7,514 posts, read 13,608,655 times
Reputation: 11908
Contact the local news media in both cities. They have investigative reporters who work these kinds of stories.

And/or try this guy https://www.elliott.org/
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Old 08-21-2019, 11:34 AM
 
Location: 89052 & 75206
8,144 posts, read 8,338,067 times
Reputation: 20063
Is your property in transit insured? Make a claim with the insurance company.
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Old 08-21-2019, 11:44 AM
 
Location: Southern California
12,713 posts, read 15,520,307 times
Reputation: 35512
I'd go to news and social media. I'd also be calling different jurisdictions to see who to file a claim with.

I'd probably also be speaking with a lawyer since your entire life's possessions are at stake here.

Keep us updated.
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Old 08-21-2019, 01:17 PM
 
Location: annandale, va & slidell, la
9,267 posts, read 5,115,170 times
Reputation: 8471
Not much to go on. Sounds like you picked a shady company.
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Old 08-21-2019, 01:24 PM
 
Location: Southwest Washington State
30,585 posts, read 25,135,704 times
Reputation: 50801
Quote:
Originally Posted by Chelsov View Post
I need some advice. I never imagined what would be a relatively straight forward move would be a nightmare. I recently moved from Florida to DC metro. I signed a contract, paid 75% of the money due, and now the Florida-based moving company has “abandoned” my items and is refusing to deliver them. They picked up my items early-June 2019, have not responded to any of my calls or emails, and today I received a letter in the mail, stating that their interstate service is no longer active.

Per the email, they claim my household furnishings are in New Jersey at a storage unit. I contacted the unit, and they have no record of the moving company or anything in my name. Everything is MIA. I have spent thousands of dollars, and they have everything my family owns. Baby albums, furniture, artwork, China, jewlery, my diplomas, paperwork, medical equipment, a wheelchair; our entire life is lost.

When I call the moving company, the phone goes straight to voicemail. If I do manage to get ahold of them, they hang up on me immediately.

I tried contacting the Florida police. They said it’s out of their jurisdiction. I tried contacting the FMCSA, they said they can issue fines to the company, but are not able to help me find my belongings. I cannot afford a lawyer. And I definitely can’t afford to lose everything, and I mean everything, I own.

Does anyone have any advice? Or can point me in the right direction? How can I find my items?

I’m terrified that they’ve been lost, or stolen, or even sold. Thanks for your time and suggestions, anything would be helpful as I try to sort this out.
Attorney General of Florida.
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Old 08-21-2019, 01:42 PM
 
435 posts, read 453,443 times
Reputation: 1599
What is the company's name?
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Old 08-21-2019, 09:12 PM
 
Location: Worcester MA
2,954 posts, read 1,410,761 times
Reputation: 5750
Unfortunately, sounds like a scam company to me. I wish you luck in recovering your belongings.
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