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Best suggestion is to know the brand of the one you like to ask if that's what they gave you before they hand you the bag or yes, they will see it's been opened and most likely won't take it back
I know the brands that work. There is only one brand that doesn't work and they should have that in my record, if they have records. I have told them to please make sure to never give me that brand again. This time it was dh who went to pick up my prescription so he didn't know. And I didn't think they'd ever give me the wrong brand again. But they did. I don't expect them to take it back but I want to show them the evidence--that they once again gave me the brand that doesn't do anything.
BTW, I looked both brands up (they only carry two brands now) and they are made in China. I wouldn't give my dog food that was made in China. But I am still going to show them what they sold me and ask again to never be given this brand again. And I will write it down for dh in case I am not the one who goes to pick it up. What is really maddening is that they can't order the brand they want and the pharmacist is so nice and so helpful. It's not fair to him that he can't even serve his customers properly.
In the US, unit dose packaging is not commonplace. It has to be counted. The price for losartan is about the same here in the US.
Any filled prescription needs to be recorded. Since the 1980s, this has been done electronically.
And it takes more man-hours of labour to record it now, than when it was done with a dip-quill pen. And nobody will ever look at that record, ever. Ever.
And it takes more man-hours of labour to record it now, than when it was done with a dip-quill pen. And nobody will ever look at that record, ever. Ever.
The computers do. Rx is scanned, bar code on package is scanned and bar code ob rx bottle is scanned. All electronically stored in patients records.
Hell yess they access the records, how do think recalls are handled?
Anyone else experience this kind of rushed, frantic pharmacy service?
My pharmacy is always well staffed, friendly, and helpful. I don't see them rushing around much, though they are busy most of the time. They even know me by name, which is always nice.
Part of the issue is people no longer know how to multitask. They do nothing but stand around when the exact thing they’re waiting for is working. Example, the car in the drive thru has to wait for their meds, wait on the front counter. People need to do more than one thing at a time. It’s an issue I’ve been noticing with younger workers.
I stopped going to CVS when my doctor faxed over (it’s been a long time) a prescription, they didn’t fill it. And it took them forever to find it. They had to go through a ream of faxes to find it. Turns out, they get so many prescriptions, and very few people actually picked them up.
I switched to RiteAid, and they’ve been a pleasure. I do have to wait, but the veggie stand is next door, so I go pick out some produce and then come back. Rarely is there more one person in front of me.
For faxed in or refills, I wait until CVS's automated system calls and tells me it's ready.
That's pretty much what I do. I use our local Walgreens for my prescriptions. I have a number of long term maintenance meds ( for hypertension, other cardiac issues), and they send me an email when a refill is due. I respond telling them to fill it, and they do. They contact the doctor for new prescriptions when the refills run out, and I pick up the prescriptions when they email me the scrips are ready.
There is also an automated refill service that would just notify me when prescriptions are ready, but I've encountered some snafus in that when I've had changes in medication, so I prefer the email system.
I know the brands that work. There is only one brand that doesn't work and they should have that in my record, if they have records. I have told them to please make sure to never give me that brand again. This time it was dh who went to pick up my prescription so he didn't know. And I didn't think they'd ever give me the wrong brand again. But they did. I don't expect them to take it back but I want to show them the evidence--that they once again gave me the brand that doesn't do anything.
BTW, I looked both brands up (they only carry two brands now) and they are made in China. I wouldn't give my dog food that was made in China. But I am still going to show them what they sold me and ask again to never be given this brand again. And I will write it down for dh in case I am not the one who goes to pick it up. What is really maddening is that they can't order the brand they want and the pharmacist is so nice and so helpful. It's not fair to him that he can't even serve his customers properly.
Couldn't agree more and you should be able to order the brand you want, even if it costs more and you're willing to pay the price. I suppose, though, that logistically doing a lot of that could get complicated and cumbersome for the big chains. Might require some scouting around to find something of a "specialty" druggist?
If you don't mind sharing, I'm curious as to which brand is the one that's useless to you? I make mental notes of all this kind of info for possible future reference in decisions about my own medications.
Walmart is actually pretty good with sending the answers to the store manager. I've complained on a few surveys when my store remodeled and after, the grocery manager did a horrible job restocking a handful of items I regularly purchase. The store manager actually called me after one of them. I never saw those products out of stock after that
Unfortunately, for you, you're screwed. You can't even do mail order with your prescription insurance's pharmacy.
No one was handed their prescription by a tech. Everyone had to wait for a pharmacist. It's something new, it's been the last 2 months that I've refilled my script
The CVS my daughter used to use was notorious for this, they would only give her a few tabs telling her to come back in a few days. They apparently had a store policy where they only gave 7 pills even if they had more they could give you.
What ticked me off the most was when we filled the compazine, they'd give us the manufacturer that doesn't work for me and one she's allergic to. After the 1st time they did this, I learned to check it while there. I'd hand it back to them, they'd fill it in a few days with the one by Mylan but only give her a partial script saying she's out of refills. How did it go from me handing them back a full bottle, to them handing me a partial fill? Some how they were eating pills in the system.
Best suggestion is to know the brand of the one you like to ask if that's what they gave you before they hand you the bag or yes, they will see it's been opened and most likely won't take it back
It's something new where? There's no pharmacist involved in any of my monthly refill transactions unless I request to speak to them.
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