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Old 11-14-2011, 09:12 AM
 
Location: O'Hara Twp.
4,359 posts, read 7,066,118 times
Reputation: 1610

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About a year and half ago we had a tile floor installed in a bathroom. At the same time we had a brand new toilet installed. About 6 months ago we noticed that some water would seep out from the base of the toilet on one side of the toilet. It would only come out in two grout lines. There would be a greenish reside left when it dries. Anyway, had the plumber come back and he "fixed it". Guess what it is back again. Thoughts on what this is? Wanna know if the toilet is shot or if it is some easy fix. I have taken apart toilets so if it is just replacing the wax ring I can do it myself if I know what the problem is. Just don't have the time to take the toiler apart in hopes of finding the problem. The plumber who "fixed it" said something about the wax ring being the problem. Now, I have two small kids who could be jarring it loose but don't you think it should be okay for longer than 6 months.
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Old 11-14-2011, 09:36 AM
 
Location: On the plateau, TN
15,205 posts, read 11,645,447 times
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Quote:
Originally Posted by robrobrob View Post
About a year and half ago we had a tile floor installed in a bathroom. At the same time we had a brand new toilet installed. About 6 months ago we noticed that some water would seep out from the base of the toilet on one side of the toilet. It would only come out in two grout lines. There would be a greenish reside left when it dries. Anyway, had the plumber come back and he "fixed it". Guess what it is back again. Thoughts on what this is? Wanna know if the toilet is shot or if it is some easy fix. I have taken apart toilets so if it is just replacing the wax ring I can do it myself if I know what the problem is. Just don't have the time to take the toiler apart in hopes of finding the problem. The plumber who "fixed it" said something about the wax ring being the problem. Now, I have two small kids who could be jarring it loose but don't you think it should be okay for longer than 6 months.
Sounds like it is not flat on the tiles....slight rock....
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Old 11-14-2011, 12:16 PM
 
Location: The Triad (NC)
33,194 posts, read 77,783,838 times
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Quote:
Originally Posted by robrobrob View Post
About a year and half ago we had a tile floor installed in a bathroom.
over top of what?

At the same time we had a brand new toilet installed.
with an all new flange set at the "new" height?
the problem is somewhere between the floor, the flange, and the wax ring.

hth
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Old 11-14-2011, 12:35 PM
 
Location: O'Hara Twp.
4,359 posts, read 7,066,118 times
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Quote:
Originally Posted by MrRational View Post
the problem is somewhere between the floor, the flange, and the wax ring.

hth
Honestly, I don't remember. I would hope that the plumber who installed the toilet put a new flange on. The same plumber came back and fixed it.

The floor is definitely higher now. The installers put down the 1/4 inch cement board (I think that is what is called) and then installed the tile on top.

Another thought. Could the toilet bowl be cracked?
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Old 11-14-2011, 01:43 PM
 
Location: The Triad (NC)
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Quote:
Originally Posted by robrobrob View Post
I would hope that the plumber who installed the toilet put a new flange on.
Unless the plumber and the tile guy are the same person...
Drain it and pull the toilet. See what you have.

hth
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Old 11-14-2011, 06:08 PM
 
Location: Out there somewhere...a traveling man.
43,111 posts, read 58,018,501 times
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9 out of 10 times it's the fault of a bad wax ring. If it was re-set at a slight angle without being noticed it will cause leaking. Remove the toilet and check the ring and flange. Sometime when adding a tile floor you may need to get a larger wax ring to compensate for the opening difference.
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Old 11-14-2011, 06:13 PM
 
226 posts, read 728,376 times
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Quote:
Originally Posted by robrobrob View Post
Honestly, I don't remember. I would hope that the plumber who installed the toilet put a new flange on. The same plumber came back and fixed it.

The floor is definitely higher now. The installers put down the 1/4 inch cement board (I think that is what is called) and then installed the tile on top.

Another thought. Could the toilet bowl be cracked?
I doubt your toilet is cracked. Sounds like your tile are higher than your flange. They make an extension flange you can put on at tile height. Your toilet needs to be bolted down securely and your wax ring wouldn't do it's job if it's not at tile height..........Good luck Lee
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Old 12-22-2011, 02:22 PM
 
Location: O'Hara Twp.
4,359 posts, read 7,066,118 times
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Quote:
Originally Posted by LeeMar View Post
I doubt your toilet is cracked. Sounds like your tile are higher than your flange. They make an extension flange you can put on at tile height. Your toilet needs to be bolted down securely and your wax ring wouldn't do it's job if it's not at tile height..........Good luck Lee

Well finally pulled the toilet and the flange was beneath the tile. Put a spacer in and a new wax ring so keeping my fingers crossed. My only problem is that I couldn't screw the spacer down because the screws wouldn't bite. So, I just put it on top of the flange and am hoping that toilet screws hold it in place. Anyway, if this doesn't work I am going to call a plumber.

Thanks for the help and Happy Holidays.
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Old 12-27-2011, 11:50 AM
 
2,382 posts, read 5,186,360 times
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Been there , done that!

We bought a former model home - since no one had actually lived there before the bathrooms were carpeted. We did the tile a few months after moving in and yep, got leaks.

Basically - if the new floor is higher (sounds like that is the case with you as well) sometimes the old wax ring doesn't set in well enough to seal and you get a bit of water overflowing each time you flush.

Plumbers at the Home Depot told us (and googling confirmed) that the best solution is to use TWO wax rings, stacked one on top of the other. And sit on the toilet while setting to give a bit of wiggle and pressure to make sure everything is sealed well.

Also - warm the wax ring - leave out for a few mins in the sun if it's warm or use a hair dryer..

HTH
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Old 12-27-2011, 12:05 PM
 
25,621 posts, read 35,050,256 times
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Using Johnny Shims works wonders for getting an even seal on uneven floors.

Flange below the tile shouldn't have been a problem if the wax ring and closet bolts where the correct sizes for your application.
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