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Hi i have a fridge still under warranty but it dosent seal properly along the top of the door, Service man came and put heat gun on the seal said it was fixed and not to open it for an hour, so i left it for 3 hours but it was still the same, Now they claim it is our fault because the floor is uneven which has caused the fridge to go out of shape, even though the fridge is perfectly level on the adjusters Has anyone heard of this problem ?